-
November 2024 by Ketsia Pierre
Great customer service
-
November 2024 by Ti Dan
Don’t waste your time coming here.
-
November 2024 by Am Lynn
Workers get paid to sit around and do nothing all day while customers wait for no reason & get told they have to schedule an appt. Lazy!!!! Worst bank in PSL
-
September 2024 by C. T.
Michael was extremely helpful
-
April 2024 by Tracy Thomas-Watts
There’s always one cashier for the lobby and one for the drive thru. The staff is nice.
-
January 2024 by A
The branch leader Shellie-Ann Leeder is extremely condescending when helping clients. Waited at least 30 minutes in line to make a withdrawal. When I asked to go into my safe depot box she said I needed to wait again as there were customers ahead of me that needed to be helped before; all the customers helped were in fact there after me and waiting behind me in the teller line. Also asked to close to my account out today she said I needed to make an appointment and never followed through with making the appointment but went to assist another client that came after me instead. Didn’t acknowledge when I was leaving or entering but sits right at the front desk. Poor customer service and communication skills as a branch leader. Will be closing out my account with PNC after 6+ years with them.
-
September 2023 by Autumn Smith
I called at 1pm. Phone kept ringing. No one answered
-
June 2023 by James Rogers
it's a bank
-
May 2023 by Lieny Chinea
I wonder why they never answered the phone.What going on with PNC bank? After covid very poor services. All the branches. I call this one for ask a couple of questions about the documents for open an account, very disrespectful they even hung the phone on me... I would give 0 stars .
-
May 2023 by Zacariah Vergara
Cara and front desk lady (Sorry forget her name) provided good customer service !
-
April 2023 by J Auger
Been a pnc customer since day one, went to this location and when I walked in the door there was 2 guys in the front office to the left talking about there evening. No receptionist, no greeting, went to the teller since there was no service. I was told to scan a barcode and wait. There was no customers in the building, 0. 1:00pm I checked in, 1:20pm I walked out due to horrible service. I just received a text back from the code I scanned at 4:07pm almost 3 hours later that I can be seen. If there is no customers in the store, no appointments there is absolutely no excuse why I was not greeted and taken care of. I will be cancelling all of my accounts and credit card service. This is the 3rd pnc this year with the most horrible staff I’ve encountered. Done
-
April 2023 by Bernie medina
Michael Montalvo is the person to go to in PNC BANK ; The other ones should all get fired except for a young lady that had the common curiosity to help
-
January 2023 by Bo Rattan
Went today to open a checking and savings account and the service was very unprofessional. I was told to scan the bar code and wait until they text me. Why should I wait when I was there frist. He helped the couple who came in before and for that will go to another bank.
-
June 2022 by tim gardner
My x-bank. I moved to a bank that doesn't scam the fees as PNC does. They got caught too. The Feds uncovered a scam where PNC was charging accounts for the checks (5 am as usual) first, and then posting the credits afterward (possibly 5:01) which means for 1 minute your account is overdrawn. Yayyyyy for the bank. $50 overdraft fee per check. The Feds say no way. Refund every charge you made to each and every customer, and start posting credits along with the checks, and then take a look for overdrafts. Stop scamming the customers. They did
-
January 2022 by Honest Reviews
I have made many deposits and have had business accounts dealing in millions with pnc and I tell you this not anymore I’m going to pull all my accounts I deposited cash 8k and they told me would have the cash next day made an appointment and now they are saying I have to get verifications done prior cause of the amount really! If it’s my money and I have all proper ID how can I not get my money not only am I closing accounts I’m debating on a lawsuit!!!!
