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February 2024 by Jesse Williams
Ari and DJ were awesome helping us today! They set us up with new phones and watches and we're so helpful! Will be back to see them again!
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December 2023 by Chris
I have been a T-mobile customer probably over 15 years. I have never had an issue like this. I'm trying to call the store to get a status update regarding a warranty exchange and they never answer their phone. I called T-mobile corporate and they can't even get ahold of anyone there at the store. I understand you're busy with customers and making sales but please at least answer and take down my number to call me back when it's a slower time for you. Be more professional.
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December 2023 by baby bleu
Wonderful staff. I appreciate Daemon, Montell & DJ have been so awesome every time I have come in. From the first time I came in I felt like I was being taken care of by family, I also love how they put me onto the new technology. Low key helped me accomplish some things I wanted. I feel confident that any time I come into the office they’ll take very good care of me. 5 stars allllll around the block! ?✨
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December 2023 by Anecia Mccalla
Great customer service! Dj, Montell, and Damon were very helpful with my upgrade phone process
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November 2023 by Maili Olaniyan
Autumn was amazing in assisting me with getting a new phone and two tablets switching over from AT&T!? Amazing customer service and she also saved me money on home internet! If you’re considering switching over don’t hesitate, Autumn at this location got me the best promotions!
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November 2023 by luz rivera
John M was awesome. He was patient and knowledgeable. He went above and beyond to help me and my son. What a huge help he was. It’s people John who keep customers company by back.
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November 2023 by Rudy Michel Modesty
GREAT CUSTOMER SERVICE, ALWAYS READY TO HELP WHEN A CUSTOMER WALKS IN, THEY VERY SMILEY AND FRIENDLY STAFFS… BIG THANK YOU TO DJ / MONTEL / ALE / AUTUMN FOR HELPING ME OUT EACH TIME I COME TO THE STORE WITH CONCERNS AND CUSTOMER SERVICE QUESTIONS!!!! ❤️ ??? ?❤️
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September 2023 by Margaret Doyle
Thank you so very much T-mobile. I am here with Montel and he was very professional and wonderful and helped everything because her the highest praise place thank you very much
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September 2023 by Bonnie Schechtman Lingman
This store was better than other local stores, BUT I find all Tmobile stores to be sorely lacking.
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August 2023 by Monica Clark
I came in to get an upgrade. The young woman told me because of my grandfathered no longer offered plan my phone had 0 trade in value. Luckily the phone I wanted was oos because I went to the mall got $350 for my trade in and they gave me $130 for my phone. The woman would have taken an extra $480 over the life of my new phone from me. She barely looked it over on her tablet and was quick to disregard that my phone showed a trade in value while I was logged into my profile. I like T-Mobile, my phone bill is an excellent price, but this is so disgusting.
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August 2023 by Alex
Go to any other T-Mobile. They were rude and refused to change my screen protector even thought I have already paid for lifetime unlimited screen protectors for this phone. Wouldn’t even give me an explanation as to why. Apparently he was the manager. Seems like he needs a customer service class.
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May 2023 by Michelle Hernandez
I went to get an iPhone and was denied the purchase. Even though being an authorized person on the account. The manager said he won’t be able to sell me a phone because he was not going to process a return. I hadn’t bought the phone and he was already denying me a return. Don’t let them tell you this it’s lie.
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May 2023 by Sherry Frank
Dylan And Montel best ever went above and beyond definitely best in the nation
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April 2023 by Anthony Roberts
The guy didn't want to help my family and I.. we got there with a hour to spare and told us he couldn't help us..I think he's just lazy and didn't want to work..
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February 2023 by Python Programmer
Excellent service as always. Dylan was helpful and great as usual. Was surprised to see him at this new store location. He ordered the S23 ULTRA for me. Told me to come in when the phone arrives at my apartment. Everything went smoothly.
