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July 2023 by Jan Grenier
The women are fabulous. They listen to what you want/need and help you find items. They know when to give you space. They correctly size me for my bras. All around great experience. Will keep shopping there.
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June 2023 by Melanie Brown
Not alot of merchandise
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April 2023 by Julie Spicuzza
I went to exchange a pair of active pants that had all tags on. Told no because it is out of return date. I could c if I wanted my money back but I just needed a smaller size. It was my first time buying any pants from torrid. I even got a credit card but after not being able to exchage I won't be needing that card no more. I know there is a policy for a reason I was a retail manager for 6 years but they could have exchanged
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October 2022 by Allison Eastwood
Only reason it didn’t get 5 stars is the super high pricing and sometimes lack of extended shoe sizes available in stores. The staff is ALWAYS warm and welcoming and helpful when needing to place orders. Great location overall.
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October 2022 by twinks toes
Great store! Love their clothes
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October 2022 by Morgan Wilson
It is a very cute store and the employees are very nice
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October 2022 by Antonia Salas
Very friendly and helpful with ordering an item not in store
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October 2022 by Michelle Caccomo
Clean and organized and the staff was so helpful!
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October 2021 by Juleska
Love the store but I feel like they need more 5 size in to the store it’s a waste of time and money coming into a plus sizes store and only have size 00,1,2,3,4 what about the 5 and 6 it should be a plus size store for plus woman to find lots of nice clothes not to ask and have to go out with out clothes because they only have it online. I hate to buy with out knowing how it looks. Other then that the customer service is amazing
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October 2021 by Denise Ortiz
My first visit to this store and I am so happy I went in. Andrea helped me find the perfect birthday outfit. She was helpful and so very kind. Thank you!
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October 2021 by Karlie Cash
First of all why do I have to wear a mask when Florida has no mandated mask. I walked in and told her no I was not going to wear a mask after wearing one for 8 hours today working. Second, my bank is in the middle of a switch to a new company so my debit card hasn’t been working. I had my receipt and everything. I told her I just wanted the cash back for it. She offered a torrid store card but I don’t shop there enough and definitely won’t shop there again now. So my only 2 options were get my card and put the money back on there or have store credit. If someone has their receipt just gives them cash back! Like that was absolutely ridiculous. If my bank card doesn’t have the money on it by Friday I’ll personally be back up there for my actual cash back for the return!
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October 2021 by Misty Khoury
Wow!!!! I really love to shop here at Torrid. Today I was kicked out for not wearing a mask. They said because corporate is making them. I will not shop at any store that force me to wear a face covering. I’m against any organization that force people to do things against our will. I don’t get mad at people who choose to wear mask, I’m against forcing people to wear them or they can not shop. This is crazy people wake up our freedoms are being taken!!! I’m sad to say Torrid is now one of the stores I will no longer shop at. If I were an employee at Torrid I would start looking for another job, this will shut the doors of Torrid. Sorry to say there are more people who agree with me than who don’t. We are just the silent majority.
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October 2021 by Kelsey Porter
Masks required... even though there is no mandate in our county. I’m pregnant and the lack of airflow I receive whilst wearing a mask makes me literally faint. Used to have no problem with the mask until pregnant- I had to literally quit my job due to this as well. I tried to explain this and she wouldn’t budge. Just a fake “sorry.” Will no longer be shopping here, online or any location for that matter and just called and closed my credit card account. Which is really unfortunate because I did love this store but the lack of understanding in this situation ruined it for me.
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October 2021 by Kevin Eastwood
My wife loves this store
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October 2021 by Heidi Sue Witucki
Girls were very friendly and helpful!
