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July 2025 by Normarie Munoz
I can see why they have negative reviews. It's a busy office, and some employees can't handle their frustration. It's hard to work under pressure, but it takes a lot of patience to provide customer service. Take a deep breath and don't be rude! That's all!
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July 2025 by Miry Martz
Why are you keep hiring customers service that don’t treat people with respect or even nice. I drove over today and there was a young guy and a lady. The man was nice and attentive. But the lady was bitter and rude, it looks like her live is miserable for some reason and wants everybody to feel the same way. I mean is so easy to answer the questions and help people and DO YoUR JOB the correct way because if you are there for customer service you are supposed to treat people the right way.
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June 2025 by Renee Jeffreys
First of all, I love the staff at this post office. They are amazing and very knowledgeable. They definitely need more staff though. The lines are ridiculous sometimes. My problem is the internet situation at this post office. We are on day 5 of the post office being closed. They claim they have no internet. How can a federal service be out of internet?!?! This has happened probably 3 or 4 times in the last year. It makes no sense!! Every time it happens, they are closed for at least 4 or 5 days. For the love of God, fix the internet!!!
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April 2025 by Angelina Arbuckle
I genuinely dont understand how a federal service can be so unhelpful
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April 2025 by Andrea McClendon
Too many times I didn't get envelopes that had money in them. This is the 3rd time I'm missing a card that DID NOT EVER come. Both mailed at the same exact time but only one got to me.. This is a problem...
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February 2025 by Rita Etherington
Yes sometimes it’s very busy and you just have to be patient. The staff working the counters usually apologize for the wait. I always find the employees kind and helpful.
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February 2025 by Dr Ergin
First I walk in to get yelled that they aren’t open yet although their doors are open. Then she gives me the wrong package for me to find out later to drive back all the way. Then I come in and there are 20 people on the line and I have to wait. And then, GUESS WHAT? They LOST THE PACKAGE! Great job for usps for hiring people who hate their jobs and doing the most sloppy job on the world.
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February 2025 by Donovan
Self-service station never works... I never have off work when they are open so I kind of rely on it... I wish the stuff was government regulated or something oh wait...
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February 2025 by Suresh Katakkar
Devoted staff and great service at the counter as well as excellent service by mail delivery personnel.
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January 2025 by Jane Miller
The line was so long. I decided to start shipping packages from home.. but that's just as bad.its now 6: 30 pm and my packages needed to ship today. No show mail truck. This is not the first time this had happened. My red flag had been up since 8 am..
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January 2025 by Rob Senior
they literally don’t open on time and are slow
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December 2024 by Jen Halterman
When the line is always out the door and the self service package drop off box is always locked. Thank goodness for UPS store accepting these prepaid packages.
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December 2024 by Josh Cossaboon
Really need to send out a package they dont have labels pens tape boxes nothing the line is out the door
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December 2024 by Vikash Bharat
Terrible staff , they don't care about people, there were approximately 25 people in line and just left and went in the back and was having some sort of Celebration. TERRIBLE THIRD WORLD COUNTRY SERVICE
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December 2024 by Wyatt Jones
Staff is nice, but every single time there's a line going out the door with one or two people working. When your city grows 4x maybe open another post office or hire staff to keep up with the growth.
