-
November 2023 by Jackie Johnson
I came in for a new phone and Chris was amazing. He set up my new phone and explained everything in detail. I highly recommend this store and Chris!
-
November 2023 by LeeAnn Bennett
Casey and Ramses were amazing! They helped me get my new iPhone with ease and helped me out with some deals. I highly recommend them to anyone, they were so nice to me and my mom.
-
November 2023 by JAMES THOMPSON
Great serivce, No hassel, David took care of everything and provided all the information I needed. Thankyou.
-
October 2023 by Emma Gifford
Kyle was so mean and apathetic to both my elderly/unwell uncle and I for absolutely no reason. Astoundingly rude and when I left my first review about what happened, they deleted it! So be very careful… this store is sketchy and not worth the wait. Go to the one in Port Charlotte !
-
August 2023 by Joaquín Mendiburo
The attendant that assisted me was very helpful. And very nice.
-
August 2023 by Joanne Margaret Johnston
My go to location. David and Kyle were great!
-
July 2023 by Dorit Boxer
Kyle is an amazing asset to Att. He took care of me with kindness and patience and I am grateful. Thank you!
-
June 2023 by Rachel Glover
I came in around thirty minutes before close with what I thought was a SIM card issue, that turned into me upgrading my phone which was greatly needed. Ricky was wonderful and answered any questions I had, despite the late entrance and having to stay a little past close to help me. It was very appreciated, and I am super grateful for and happy with the outcome!
-
March 2023 by Amy Betts
Great help with a new phone. Kyle and Dave really understand the phones so they quickly got my new phone up and running. They helped get everything paired up with my watch too. The Punta Gorda ATT is worth the stop.
-
March 2023 by Paul Potter
This is a good AT&T Store! Very helpful, knowledgeable and courteous staff. Thumbs up!
-
February 2023 by Wilton Swenson
The staff were great, Jackie, David, and Kyle were so helpfull. As an older person they took the time to help.
-
December 2022 by Dan DanielF
Be very cautious going to the Punta Gorda AT&T store! This is only an authorized reseller, not an actual AT&T corporate store. My wife and I went there in late July 2022 to upgrade our phones. We were on a plan that was completely unlimited data for our hotspot. Plus we had 40 gig of hotspot data for each of our phones. We had been grandfathered in this plan for many years. That plan is no longer available. The sales associate we talked with said he could save us $100 a month for our services. We were very skeptical and asked him several times if it was exactly the same plan with the same unlimited data and hot spot data for the phones. Every time we asked he said "yes, It's exactly the same plan". He said all we have to do is be willing to change our numbers. After discussing it we decided to move forward. Why would we not want to save $100 per month and have the same services? Well, what happened after that was nothing but trouble. We ended up on a completely different plan with no hotpot data on our phones and 25 gig for our hotspot SIM card. We didn't know that until a week after the transaction happened when we started getting emails from AT&T charging us $10.00 for every 2 gig we went over our plan. What the associate did was completely change our plan and it ended up costing us twice what we were paying for monthly service. When I went back to the store that associate was on vacation. It was too late to reverse the transaction since our old phones had been shipped out.We contacted the store manager who promised he would fix the problem only to play phone tag for 2 months. He said he would talk to his boss and see what they could do. He will not respond to any messages any longer. Just will not answer calls or return messages.It has now been almost 4 months since then and I have spent hours on the phone with customer service and a half dozen corporate store managers that are trying to help fix this. The mess they created has cost us $1600.00 in 4 months and it is still not fixed.DO NOT GO TO THE PUNTA GORDA STORE!
-
December 2022 by Keith Burger
Susan was wonderful she directed me to buy the right phone. Very helpful and answered all my questions.
-
October 2022 by K Ferry
David, had the patience of a saint. He also was extremely knowledgeable and fast. I really appreciated how focused he was in resolving my issues.
-
July 2022 by Rick Brown
I recently purchased a IPhone 13 Pro from the ATT store in Punta Gorda, Florida. The sales associate was David.He was very knowledgeable, professional and an excellent communicator.He was able to Activate a new IPhone 13 with my two cell numbers in approximately:30 mins.
