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September 2023 by Mary Kivel
Faith was extremely helpful while assisting me with multiple situations dealing with foreign travel and payments associated with it. I am super grateful for her competent and caring help. She was amazing!
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July 2023 by Don O.
I first became aware of Charlotte State Bank & Trust in 2018 when they offered free seminars on their trust account services. The employees have always treated me warmly, courteously, and with no abnormal delay. The few phone calls I have made to the bank have been answered by their employees or at times I have left a message and received a "call back". I have never had an experience even faintly resembling what "Tammy S." has described. Last month I completed the process of obtaining a safe deposit box and was not surprised that everything went smoothly and required little effort. I understand the bank is soon to be under new ownership and hope the "hometown bank" flavor remains.
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July 2023 by Peter Valiquet
I have been doing business with CSB&T for around 10 years now and the experience has been wonderful. I am from Canada and our "big" banks won't lend on foreign property so, on the recommendation of my real estate agent, I reached out to CSB&T and they were more than happy to work with me to make my dreams of owning property in the Sunshine State a reality. Businesses are defined by their people and first class professionals like Alyson Burch, James Coalwell and his predecessor Eric DeYoung make all the difference! As a testament to their leadership, every single team member I have ever dealt with has always gone above and beyond to deliver exceptional customer service with a personal touch. Big banks on both sides of the border could learn a thing or two from CSB&T....
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July 2023 by Mary Hajney
Sylvia took care of my banking needs with grace-filled professionalism. True customer service. She shared how wonderful the Crews family is to work with and is excited for the expansion, which calmed my concerns of the potential changes - "Nothing changes except the Name with more banks to serve our community." Wonderful!
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July 2023 by David Z Winters
I’d like to recommend Charlotte State bank and trust. As a local bank, I find their services top-notch. My personal banker, Sylvia Amick, is always friendly and helpful. I had several items to take care of yesterday, and she patiently worked through each issue and brought everything to resolution, thank you Sylvia
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June 2023 by Viveca Teuber
Their customer service is exemplary. The two employees who have made an extra effort to make sure I receive excellent customer service are Alyson Burch and Barbara. Alyson goes out her way to help me whenever I call or come into the bank. She always remembers me as well. Last week, I arrived before the bank was open and Barbara greeted me in my car and asked how she could help. She smiled, took my deposit and returned to my car with the deposit slip all before the bank opened. She made my day.
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May 2023 by Mary Kay Mechlin
She has helped me twice today and has been totally awesome both times she's a great asset to the bank this is Sylvia amick very happy that y'all have her thank you.
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April 2023 by Kay Hill
Hi my name is Kay Hill and I am at Charlotte State Bank and trust in punta Gorda Florida I have had the privilege of working with Miss Sylvia amick and I have just been blown away she is so nice has gone way upon above excuse me above the norm for helping me I am a widow and it does help when you've got somebody you know you can just come back and see and she's helped me today in so many ways I can't even begin I mean we've got one problem solved and then we solved another one and another one and I've been here since 9:00 this morning and it's 10:30 so if that tells you how hard she has worked for me that speaks for itself anyway I finished Charlotte State Bank and trust customer for quite a while this is my first encounter working with Sylvia but it will not be my last unless she locks the door when she sees me drive up but anyway thank you so much for having such qualified heart feeling caring
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March 2023 by karen Gallagher
I absolutely love banking at Charlotte State bank. Sylvia always greets me with a smile and treats me like a friend. Faith and Barbara also smile when they see me. Banking at Charlotte State Bank Feels Like Coming Home.
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March 2023 by Don Testa
Sylvia was a pleasure to work with! Above and beyond service! New account, wire transfer and a cashier's check all in one afternoon. Highly recommend.
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March 2023 by Robert Adams
As the new Treasurer of the Punta Gorda Boat Club, everyone at the bank has been very helpful and kind. I especially like chatting with Michael L during my visits.
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February 2023 by Douglas Lee
I have been banking with CSB&T for over 20 years and since i’m now retired I have the time to write a long deserved review. This is easily the very best bank I have ever had the pleasure of working with. Customer service is first rate and all banking services work smoothly without all the red tape you encounter with other well known big banks or national banks. You know the names. After working with this bank I always refer people I care about away from their national bank and over to our hometown bank for personalized care. All the advantages a national bank offers with the personal touch and courteous consideration you will only find with Charlotte State Bank. For any questions call Shelby in Customer Engagement extension 5062 and get the personal and professional help that they excel at.
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February 2023 by Chris Lopez
I have had many banks in my corner before, but never like the performance of Charlotte State Bank and Trust in Punta Gorda. Faith Schreiber is the quintessential professional banker. Her responsiveness and compassion during some difficult times were above and beyond. NEVER LEAVING THIS BANK.
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February 2023 by mark zitaner
Excellent Service Punta Gorda I have Sylvia amick Barbara Michael Faith and the boss name Alyson are outstanding you need to quadruple their wages and not tax them also and give them extra 401 money. they are a wonderful staff!
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December 2022 by Chris K
Sylvia Amick was awesome to do business with. She helped with the wiring of her CSB&T customer's funds into my Bank of America account which of course was not easy because nothing's easy at BOA. Thanks for your help Sylvia!
