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March 2024 by Rick Allen
I brought my aluminum Mercedes SL 550 to the Gerber facility in Punta Gorda for a few paint chips and one small ding repair. Friends said don't take it to a regular collision place. Its a high-end car and they insisted I should take it to a specialty paint shop or a Mercedes dealer. Well, in my opinion they could not have done a better job. The three part paint work is flawless. The car was ready when it was supposed to be. When I arrived it was spotless inside and out and ready to go, all for a price considerably less than a high-end specialty shop.A special shout out to Jonathan Wibbeler who navigated me through the entire process, kept me advised on progress and always had a smile.
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February 2024 by Elaine Cassidy
My car looks fantastic. Everyone at the Punta Gorda location was very nice and professional. I would highly recommend!
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February 2024 by Joshua Booze
They were quick with getting an estimate to insurance. Finding parking was difficult due to location. They do not do Rhino lining, unfortunately. But I outsourced for that. Will review again once my truck is complete.
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January 2024 by Brenda Hernandez
Staffs are so great with customers,very polite my truck needed body repair and they work on it looks so GREAt thank you .
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January 2024 by Katherine Warden
Had a recent repair after a collision. They did a great job, completed the repair in the timeframe originally estimated, worked seamlessly with our insurance company and provided updates all along the way of their progress. They made an unpleasant situation as painless as possible.
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October 2023 by Angel Groves
Great service! They had a long waiting list to fix my car but they were very understanding and polite. They worked with my insurance company to make the process as smooth as possible. I would highly recommend to anyone needing body work for their car.
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October 2023 by Kerri Chaney-McDougall
Took my vehicle in for repairs from an accident. They were super efficient and communicated with me the entire time. Love the text message updates! Beats having to call and check on the status. My truck came put in perfect condition!!! They even gave it a good cleaning inside & outside!!!!!! Thank You Gerber & Team for taking care of my truck & a wonderful experience & quick turn around time for my vehicle to be completed!!! You guys rock & I will be sure to send people to you for repairs!!!!
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October 2023 by Brett Allen
They did a great job and pretty much finished when they said they would other than a slight delay on getting a part but that happens these days. They worked out the discrepancy in the actual repair bill vs. the original estimate with Geico, I didn't have to do anything. Jon sent me text updates through the whole repair process and is a very polite and professional employee. Would definitely recommend them.Services: Painting
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August 2023 by Jean Foran
I have hurricane damage. I didn't like the idea of having to wait 10 months for an appointment . The staff was kind and helpful. Hopefully I will never have to go there again, lol
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June 2023 by Brian Buon
Great service. 2 small issues but manager made it right. Paint job was excellent!
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May 2023 by Craig Belt
Well to start I went in to have an estimate done on 2 doors on my truck. That was January 2023 and it was approved by the insurance to be done. So I had it scheduled to be dropped off on May 22, 2023. I went in to drop it off and they said that they don't have anything on the schedule for my truck. They went and looked it up in there system and they said it was called in on February 24th 2023 an canceled. And I know for a fact that it wasn't canceled at all. I pulled up my call logs for that day and there wasn't any phones calls made to them to cancel. I even took the day off to make sure I had my truck there on time to drop it off. I am so frustrated and upset over this. I had to wait 4 months for May 22rd to get it started and now this they told me they are booked out until March. Now what. So ?
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April 2023 by Zach P
Rude, unprofessional, and sarcastic staff (especially the front receptionist) Done business here in the past, but I will NEVER be back after today. There are many other auto shops in the area to go to that are actually professional, where the staff doesn’t talk down to their customers, & are actually willing to do business with them.
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March 2023 by Felicia Null
Gerber- let me try to summarize this. 2 claims. Hurricane + car accident (quarter panel)DROP my car off. Told 4 weeks (but probably sooner) had updates first 3 weeks. 4th week nothing. "It's almost done. JUST calibration and window tint" same response for 5 days straight!! Finally they tell me the window tint guy can't come until next week. OK. So give me my car, I'll be back next week. They say at 1pm they're washing my car. Show up at 5pm and it's NOT clean. Not ready to be released. It STILL had 2 scratches, needed calibration, needed window tint, giant gap next to hood, and the ENTIRE CAR WAS BUFF BURNED! Take it back. They fixed scratches, tint, calibration. Polished it. STILL HAS BUFF BURN SCRATCHES that they want to say it's before I brought it in. 100% False. My car only has 20k miles on it. It was pristine!!! OK so the last week they AGREED to pay my rental car. Oops they accidentally charged me. Manager isnt in now, we don't know when he'll be back to be able to fix it...But I don't have a right to be upset.
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March 2023 by Johnnie Criss
Let's start with TERRIBLE communication and they finesse us!! First was told that repairs would be 2 weeks roughly. Then when we dropped it off they said it would be a month. We're just now picking our vehicle up after SIX WEEKS!!! We were told this 0ast Friday it would be done and ready for pick up that day. It's now Tuesday at the end of the day (4:56pm) and were here WAITING for them to finish cleaning it. Very unprofessional, very late returning our car, horrible communication, and when we asked about them covering our rental for another week we were told it would be done THAT day (Friday) and they STILL had it until today (Tuesday) and didn't offer a rental. Would not advise unless you can be without your car for months!!Edit - told at 1pm it would be ready today at 430pm - its now 5:18 and they are CLOSED while we are STILL outside waiting for our car to finished being cleaned. We've been here 45 min waiting and still nothing
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December 2022 by Vinh Van Dao
Will never come back, they will report even it is just a grill damage, for a $75 grill?
