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December 2023 by Kirk Beissmann
They only had one service guy and could not even fix a tire only had one car in the bays all others were empty probably won't go back
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November 2023 by Mark Owens
Went to this location to get suspension work done I was told the only maintenance technicians available no one there that is qualified to perform work service writer would not even write a quote so if you’re getting anything other than oil changes would not recommend this location to
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August 2023 by Thomas Soderlund
Horrendous experience. Took my KIA Sorento in for a simple oil change. When they jacked my car up they cracked my plastic gas tank and cracked the top of my fuel pump ($1,400 dollars). Lastly they didn’t replenish the fluids!Of course they denied it but we started smelling fuel as soon as we picked it up.Calling Corporate and the BBB next…STAY AWAY!!!!!!!!
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August 2023 by Brindley's towing
That's Goodyear that's a name every American knows and can trust not always afford but we all trust your products guaranteed
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August 2022 by Liam O'Malley
Brought in a recently purchased tire for a repair under warranty. They agreed to do it for free but then they called an hour later to say they couldn't. Tried to convince us to buy another brand new tire.I plugged the tire myself and it drives fine. They would rather make a sale than retain a customer. Rude and awful customer service. Will never use this shop again.
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August 2022 by Scott Moors
Nice enough guy at the counter but they will not last in business long for anyone who actually cares about customer service. One car in the bay, three people sitting in an office, I want a punctured tire repair but I was told that there were two appointments coming up in 10 minutes and they're unable to do this work. It is sad that businesses do not actually want to do business. If I was the owner of this facility, I would definitely make some changes on the business model.
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July 2022 by Jessica Landis
Quick service for rotate and balance tires purchased there. They even checked and measured brake pads. Thanks
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June 2022 by Teo Cerda
There are really rude people, specifically Tracy. I was 20 delayed for my appointment, because I have 92 years old dad care, and they was really rude and unprofessional with me.
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April 2022 by Mary Jane Russ
Had to get a new alternator installed. The Explorer broke down in Port Charlotte and Goodyear allowed it to be towed there. Repaired next day. Thanks to Wayne, Tracy and the crew.
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April 2022 by Dave Casillas (Dave)
I trust this shop their mechanics to do my work, at a fair price
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March 2022 by Maria B.
This was my first visit and won't be my last. Phenomenal customer service. They said they'd have two tires for my car by end of day and they delivered even though they didn't have them in their store. This was on a Saturday. Extremely satisfied no complaints. Everyone I dealt with was awesome
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February 2022 by Jerry G.
Took my truck with Goodyear tires to Punta Gorda Goodyear for wheel balance. Had a little vibration at highway speeds last trip down from Atlanta. While watching them work i heard them say several times "cant see it from my house" loudly, not sure if it was for my benefit so i just ignored it. Store manager called me up to check out obviously with a nasty attitude and first words out of his mouth were, did you get these balanced somewhere else since the last time we did it? Started to tell him they were balanced in Atlanta last year and he cut me off, we,ll never balance them again, we did it for free this time ( Lifetime Balance on tires) but not again. I asked him if i heard him clearly and he claimed i needed new tires anyway but if i had them balanced somewhere else to not bring to his store again. I assume he thinks wherever you are in the country you should disregard safety and common sense until you are in Punta Gorda, Florida again. I have heard him in the past being disrespectful to other customers while i was in waiting area. Bad attitudes and terrible customer treatment seems to be the way they operate at this store. I am definitely going to find another tire store. Life is to short
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January 2022 by Jim Kline
Went to this Goodyear store yesterday to have my tire plugged which was off my vehicle. Waited for 25 minutes for the front manager / employee to even acknowledge me, saying what do you need. Said I have a screw in my tire and before I could finish he said I’m booked until next week. Okay don’t let me finish telling you that the tire was off the car and would’ve taken 5 minutes to plug the tire. Apparently Goodyear doesn’t need any business with a attitude employee. Where did the manners go with this company. So I took my business up the road to Discount Tire. Thanks but no thanks. Jim K.
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January 2022 by Bill Muench
Agent did not check my tires as another dealer did.
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December 2021 by Emily Dougherty
They were incredibly rude. I made an appointment for 9am on there website. They said that they called me a few days before to tell me they moved it to 2pm, but I never got it. So I showed up at 9am, only to be greeted with a man that looks like he would rather be anywhere else then there yelling at me because I brought my car in early. I asked if there any chance they could look at it early and he said no. I gave them my keys and was in the process of scrambling to find a ride home as they were not going to look at my car until 2pm. I ended up taking my keys back and going to another mechanics not even a mile away who was a whole lot nicer. I know I don’t know a lot about cars, but the work I wanted done ended up being $980 at another garage. I am not paying $980 to a company who employees are disrespectful over a mistake. Me and the other 2 cars in my household will never be back.
