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November 2023 by Mike S.
Two young men deserve a pat on the back, even a raise! I was amazed today at this particular Jiffy Lube. This was a first time event for me. Here was a service company, that told me my "oil didn't need to be changed"!!! The oil was crystal clear, and the level was perfect. This young man (Sorry I didn't catch his name) asked me if I was sure the oil hadn't already been changed. He even was willing to show me the dip stick, which showed the synthetic oil was clear and the level accurate. The 2nd young man, showed the Toyota Tundra air filter, which had so little dirt, that I could hold off from changing until the next service.I gave each young man a tip and thanked them for their honesty. Rarely have I celebrated a gen "Z" for being honest servant leaders. Being an old baby-boomer myself, I was pleasantly humbled by their kindness and amazed by their honesty. I was blessed to be reminded that there are still great kids out there, even at Jiffy Lube.
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November 2023 by Deb Johns
They were quick and friendly. Landen kept me updated right along:). I see that Nathan and Lashawn also worked on my car and they did a great job!Service: Oil change
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October 2023 by Alex Kurth
Went to this location with my RAM truck for an oil change. After returning home, noticed an oil leak because the filter was not properly tightened. Decided to give them another chance since it is a convenient location from my office and specifically told the attendants about the prior problem and instructed them to please double check the oil filter. Once again, they failed to properly tighten the oil filter resulting in a leak. I was able to tighten two full rotations with my bare hands. I am a small business owner with a small fleet of trucks. None of them will be returning after the carelessness shown at this location. Terrible Service.Service: Oil change
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October 2023 by Crypto Kid Podcast
Good encounter and the guys were respectful! Quick and easy and let me stay in the car while they were working on my vehicle...
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September 2023 by Chaz Biondino
Nate (Manager), is in lack of words extremely disrespectful. We came in with a valid discount. The gentlemen Bailey (who is recommend to ask for), will ultimately do his job, provide exceptional service, and make sure the customer is happy. When I say valid discount… it was a groupon (location specific to this one) and Nate said nah we don’t take those I’m the manager. $158 for an oil change in a Toyota 4Runner that used to me 80/90 and $120 recently from the economy. Anyways, Nate (the manager) should find a job where he can treat customers so poorly. Good businesses start with exception service; Nate has no idea what he’s doing. Won’t be going back.Service: Oil change
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September 2023 by Lynn
They were helpful and upfront about how long it would take to get the tires at the location.Services: Tires
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August 2023 by John F
It’s the third straight time Will at Jiffy Lube has serviced my cars. He has been refreshingly helpful and efficient. The crew has completed the oil change quickly each time. Thank you!Service: Oil change
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August 2023 by Bridget Hesby
Conner was absolutely professional, thorough and kind! Every time I go here it is a positive experience!Service: Oil change
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July 2023 by Lori Giustina
They did my oil change quickly. However, the paperwork stated that the vehicle was vacuumed and the windows were washed on the exterior. Neither service was done! I paid $110.00 for the oil change. They should have done everything they stated that they would do. I'm Very disappointed. How can you trust people who lie about some services?Service: Oil change
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July 2023 by robert booth
The staff was very friendly and thorough during my oil change. I will be coming back to this location for my oil changes.Service: Oil change
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June 2023 by Kimber R
Just Go!! Great service and very professional! Super quick oil change.Service: Oil change
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June 2023 by Paula Moomey
The guy acted like he never saw an oil filter before and upon leaving I asked about it. I was told wherever you had your oil changed last messed up and put 2 gaskets on my oil filter. Ummmmm it was at the same jiffy lube as today..... do not go there THEY ARE KIDS
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May 2023 by Ramses Hadad
Fast, pro, and great staff. Found out problems I didn't even know I had under the hood. They sometimes give a little too much oil but hey: that's not NECESSARILY a bad thing :)
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May 2023 by Suffolk Forever (Peanutbred)
This Jiffy Lube's service was ABYSMAL, from beginning to end, including Will, who had the customer service abilities of a pig IN mud, although he could not even grunt. The "service" - such as it was - took 30 minutes longer than promised and it wasn't as if they were slammed. I was even left to affix the reminder sticker myself, as if that was just too much for them to handle, never mind not having any typical Jiffy Lube service performed, under its so-called Signature Service, which is supposed to include vacuuming the floors and washing the windows - neither of which were done, including affirming that the vacuuming was, in fact, performed, despite the trash being left in place that I had purposely deposited there. All of which means this location cannot be trusted to have performed ANY service that you could not see actually being performed. Do NOT take you car here. I am a certified mystery shopper for another out-of-state Jiffy Lube franchisee, so I know of what I speak.UPDATE: Trying to now shift the blame back to me is patently disingenuos especially considering no one has actually spoken to any of the technicians who serviced my vehicle to know that the "trash" left behind was only a single, cleaned-out milk carton that 1) had not been moved; and 2) would have ordinarily been simply disposed of had it been vacuumed as had been stated on the invoice.Moreover, there was so much more wrong with this visit that you seem to dismiss that your position is laughable, particularly the absolute lack of a review of conditions and a review of services provided as if neither of those did not matter in the least.Service: Oil change
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May 2023 by Pat Camp
Pulled in to get an oil change with no appointment, the service tech explained the services and prices. 20 minutes later I was out and on my way. I will definitely make this my preferred oil change provider going forward...Services: Tires
