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February 2024 by Frankie Arnold
Alexandra was amazing help! I love my new phone
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February 2024 by richard panozzo
Having phone trouble no more! Alexandra is a blessing
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February 2024 by Jay Bradford
I had some trouble with my phone and Alexandra helped me so much in teaching me and helping me with my bill.
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February 2024 by Ken Robinson
After troubleshooting with my bill being constantly raising at At&t I stopped in today with questions and left super overall satisfied and happy joining T-Mobile. Alexandra was my sales representative and she made it so easy to switch over! Thank you so much!
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February 2024 by Randy
Alexandra was an absolute life saver she helped me fix all the messes created online!
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January 2024 by Pat A
Alexandra was absolutely amazing and extremely educated in helping into my new phone! She's my sales girl!
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November 2023 by Chuck Lantz
Caution Snowbirds- I thought I canceled my internet service here in FL before heading back North. I arrived back in FL this October to find past due notices in my mailbox. I called and went to the store and spent 90 min with no solution. I had to pay $278 to a collection agency. Make sure you cancel service and turn in your equipment at the same time and get a zero balance receipt for both.
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November 2023 by Mary Allen
Alexandra is a wonderful person she went above and beyond helping and very polite thanks for your help
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October 2023 by Kiahna Lee
I have been with T-mobile for over 10 years, and dealing with this store for quite sometime. Today, I went in to upgrade my iPhone and I met Coral; her customer service was absolutely amazing, and her kindness put a smile on my face. Coral was extremely helpful and thorough with explaining everything, and breaking things down like no other T-mobile representative has done for me before. If I could give 10 stars for Coral, I would!!
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September 2023 by Shannon H.
I just received outstanding service from Alexandra who absolutely went above and beyond for me! Her service was so exceptional you've just earned a customer for life! Based on this I will also be recommending your company to my friends and family! She's definitely management material!
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August 2023 by Keith Hafenbreidel
My phone screen was broken and the phone was not working at all. I needed a working phone in my hand before leaving the store. This device is my lifeline and work phone, too. Fortunately, Alexandra came to the rescue and was able to make it happen in less than 1 hour. She advised that my existing phone would be more expensive to repair than purchasing a new one. Not to mention, I wouldn't have a phone while it's being repaired. She was able to switch phones and replace the case and glass protection seamlessly. She did all of this with very limited internet connection for the store as lightning knocked out the stores service ?. Thank you Alexandra for saving the day!
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July 2023 by Dan Clark
Alexandra was terrificVery knowledgeable and professionalAP was also very helpful
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June 2023 by kyla dunphe
the girl that helped me was super rude and condescending. I only went there to get help with a new iphone as I was already having a difficult time with ups delivery with the phone I originally bought. by far one of the worst costumer service experience I have ever had.
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June 2023 by margaret wesolek
Alexandra at store 4SID in punta GordaFL was very helpful getting my iPhone set up this I love t mobile anyone looking for cell service go to t mobileYou can’t beat the price!M nemsickFL
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April 2023 by Cap clark
Went in to our Local Punta Gorda Tmobile to see about adding a new line to our account. Alexandra was there to greet us with a huge beautiful smile. She was very informative and knowledgeable about the products. I was very impressed with her. She helped us get the new line and phone we needed very quickly. Oh and did I mention that she searched for the best deal for us? She was amazing. Alexandra if you ever read this, I thank you so much for all you did for us.
