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March 2022 by Jessie Davis
Guys were so nice and professional
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June 2020 by Scott D.
We rented a 26 foot truck in Dallas, moving storage unit items to Punta Gorda, Fl. We were told in Dallas to return the truck to this location. This was convenient for a return. When we pulled the truck in an employee came out shouting that we couldn't park there. I said we were returning the truck per instructions from U-haul. The employee said they were not accepting returns. In fact, they were closed due to the virus. Unfortunately, a lighted "open" sign was displayed in the window above his head. Another employee advised that they didn't have any more room for trucks. The employee then stated that I needed to call U-haul to find an alternative return location and walked away. The employee returned with a number I could call apparently making an attempt at customer service. I asked why he couldn't call and was told he just couldn't. The employee advised that they just rented and weren't really a return location. I called and got an alternative location 25 miles away. So U-haul as a whole has lost my business but this specific location provided the minimum of customer service and was instrumental in losing a customer for U-haul.
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February 2019 by Angela Blair
These people went way out of the way to help me out. They are friendly, professional, and kind. Thank you so much for your help.
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March 2018 by David herzog
Very nice and helpful staff
