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October 2025 by Deborah Hancik
The staff are consistently willing to make your shipping experience a pleasant and successful experience. I recommend this UPS store to anyone who needs this service.
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October 2025 by carol brust
I have always used this store for all my needs. But I will never step foot in that store again. The young man that was working at 4:30 on Friday, was the rudest person I have ever meet.
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October 2025 by Maria Cecilia Garcia Alonzo
Went to this store on Friday . I anted to ask a question regarding my return to the kid in the counter and his answer was I don’t have time to talk to you about your return right now turn around and left me there. Worse customer service I ever had. I will never go back to this location .
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October 2025 by Michael
Good peeps and easy to get things done
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August 2025 by Augusto Ross
Poor customer service. Courtesy is not to be expected.
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June 2025 by Eliot Underhill
Super friendly crew and easy to get in/out.
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June 2025 by Bruce Cartagena
Fast and always kind members of tour team. Clean and organized facilities.
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June 2025 by Matt and Paula
Got my passport photo and the application printed out. Everyone was super nice and with three people there i was in and out along with many others.
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May 2025 by Leslie Lam
I want to praise Shawn at UPS, Bal Harbor. He helped me considerably when I arrived with many big packages to return and needed them taped and carried in. And this location has been the one we always go to for any returns, etc. We have always had friendly and efficient assistance.
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April 2025 by Scott M
Warning they will charge you now for whatever reason So I've been returning $3.20 to print one piece of paper and tell you now they can't scan the code on your phone cause it's not a QR code but the last time they had no issues scanning the barcode and of course they won't tell you that until they have actually printed it and say oh you owe me otherwise I would have took my stuff elsewhere not very honest and truthful people frustaing. Word to the owner you must tell people that there will be a charge before you print.
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March 2025 by Kim Dicke
Every time I have walked in here the employees are having a conversation amongst themselves and do not bother to greet me or ask if they can help. Today was the same. They continued to talk as I stood at the counter. The employee then asked if I needed a receipt. Not another word as I walked out the door. Very rude.
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March 2025 by Shelby Henke
Thank you so much for your help, Blake!! I never ordered business cards before and I had no idea how they should look, the difference between matte and gloss cards etc. You walked me through the process and made it sooooo easy for me to decide. (We went with gloss on one side/matte on the other). My entire team was jealous when I showed them. You incorporated the company logo I sent you, walked me through different design options and added extra flair to give me a competitive edge. I will only be doing business with you from now on!!!! After the amount of time you spent with me on this I was worried about cost because I’m just starting out and didn’t want to spend too much on them but each time we decided to add something you were transparent and up front about any additional charges. I’ll be coming back soon to discuss the posters we talked about! I can’t thank you enough!!
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March 2025 by Decca Pott
Thank you for coming up with the amazing designs for my flyers, I was worried the cost would be too high but you worked with me to meet my budget. I will always come back for the great service! I don’t know his name but the young guy behind the counter was very helpful!
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January 2025 by Michael Floeser
Generally not too busy, very helpful staff
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December 2024 by RON LANSFORD
Nice customer service.
