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November 2023 by Punta Gorda Panga
Called all day and no one would answer, needed tires rotated. Finally drove to store and they said I should have called to set up an appointment.
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November 2023 by Maria’s Garden
Matthew the Auto Care Center manager saved the day! I accidentally made an appointment for the following week and had my car there already…. My car was not safe to drive and he was able to fit us in for the same day. I’m so grateful! Thank you so much!Services: Tires
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August 2023 by Sherry Savage
After seeing the battery for my car was available in store I was told at the automotive counter they did not have any battery for my car I went around to talk to one of them mechanics he said they absolutely do the guy up front just didn't bother to look in the book. The mechanics were awesome and very helpful yet the guy up front needs to be trained he told me to go to my dealer yet he had the battery right there
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July 2023 by Wade Bombenger
I’m giving 5 stars for Bianca. She was not only working the counter and serving all of the customers, but also driving cars back to the shop. She had a smile in her face amidst a long line of customers.There should be a manager on duty to help keep Bianca at the counter. My guess is that this place is short staffed like most places since CoVid. Keeping the customer facing employee at the counter to work with customers would help this service center resolve most of the complaints I see on here.Bianca should be recognized for her smile, her abilities and her positive attitude.
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July 2023 by S. T. F.
Was told 1.5 for an oil change, almost 3 hours later they got to it. They took other cars in and out while I waited.
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July 2023 by Derick Winn
Scheduled an appointment and waited 3 hours for them to tell me it would be another hour. Walked out will never do business with them.
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July 2023 by Keith Goff
I purchased 4 tires recently from this location... was fine.1 of the tires keeps losing pressure. Twice I've tried to go it to have it looked at. The first time was 7:30 am on Sunday. There was only 1 person at the desk. I left after waiting there over 20 mins because I wasn't even acknowledged as I was standing there. I go back on a Monday just after 5 pm. Again, the counter person doesn't acknowledge me. Finally, after he sells a battery to a man, the guy says to me that it's too late to help me with my tier because they close at 7. It was 5:45pm. Now I'm frustrated as I have a tire, practically brand new that keeps losing air. Can someone tell me when should I come back in to have my tires looked at? Unfortunately, there is nowhere else to go in this town for tires. Gonna try again Saturday afternoon. Good thing it's a slow leak, and I have a reliable air pump. Would like an explanation.
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April 2023 by Gene Wasson
Got oil change they did not grease the front end.
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March 2023 by Bernard B
Use this one for "emergencies only"They are not quick, not efficient and not cheap. And in some rare instances you receive something you did not want. (Fender damage)Service: Tires
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February 2023 by Brandon Fellows
Avoid for service completely. I was told an oil change would take 45 minutes. They didn’t even start until an hour and a half later, I asked the clerk behind the desk and he said it will be another 30-45 minutes. The guy is always incredibly rude, older guy behind the counter. He said, “well sorry, it is what it is”. I wouldn’t recommend this place. I was late to work because they lied on the time.
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January 2023 by Captain Reece
Waited 20 minutes just to be told it was gonna be another 2 hours. Not the first time, but it is surely my last time.
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January 2023 by Amber Cardona
Every single time we have had to deal with this auto center it’s been a complete nightmare. Unfortunately in a small town, there aren’t many other options. The latest is my husband brought our vehicle in at opening to get a new tire. The current tire had a nail on the tire wall and we were planning to leave town immediately after on a road trip. They told him it would be a 2 hour wait. He waits 1.5 hours just to get called up to the desk and told that they don’t have the tire he needs, that he would need to purchase 4 new tires in order to get the job done properly. I swear we already knew going into this place that they were going to try and upsell with 1 excuse after another, and here we are. It absolutely never fails that they turn the issue at hand into being 2-4x the problem and cost. I’ve never known of such a shotty, incompetent, and slow moving auto center in my whole life. If at all possible, avoid this place like the plague.
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January 2023 by Angela Frangela
I've always gone to Walmart auto service centers, for over a decade they've done my tires, batteries, oil changes, but this is the last time I'll go. The customer service at this one is absolutely terrible. They've never been nice to me at this location. Then they messed up when they put one of my tires on, it made a rattling noise the same day that they put the tire on, when I went to have them fix it, they told me to go to a mechanic. Don't go here, you'll end up spending more money to have your car fixed after they mess it up.Service: Tires
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December 2022 by David Allard
I got a light bulb replaced. I'm glad to have it done. Everything was fine regarding the service.Service: Auto maintenance
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November 2022 by Jodi K
Hurricane or not the manager or assistant manager or whatever he wants to call himself has not a drop of brains to be working back in auto. Walmart has went downhill with customer service back in auto. Not professional at all and don't take responsibility of his own actions.