This Wells Fargo Bank branch receives mixed reviews. Several customers report exceptionally helpful, kind, and knowledgeable staff, with specific employees noted as empathetic, courteous, and taking wonderful care of clients during problems. The office is described as nice, bright, and with comfortable seating, offering very favorable interest on new accounts. However, there are criticisms of terrible wait times and an accessibility issue with no automatic entry button at the door. While some find it less busy than other locations, wait times can still be long.
We had a problem with an ACH error and George Difulo helped us file a claim to dispute the error to our account. He was empathetic with our situation, courteous and helpful - everything a manager should be.
November 2023
First time visitors. Helping my mother move her accounts from Bank of America which is closing offices here. Staff very knowledgeable and helpful. Nice bright office with comfortable seating. Very favorable interest on new accounts. Mostly zero entry for handicap, but no button at door for auto entry. #wellsfargo #ada... read full comment
September 2023
The branch manager George Difuilo was exceptionally helpful and kind. He stayed with us for hours in resolving our problem with the bank. You can tell in his demeanor that he loves to serve his customers well.
