The Verizon store at 1216 W Jefferson St. in Quincy offers a friendly and helpful in-person experience for wireless customers. Customers appreciate the knowledgeable and courteous staff, including employees like Alfredo, Carlos, Julian, Jamar, and Dan, who go beyond to assist with upgrading devices, fixing phones, and explaining plans. Many reviews highlight the staff’s professionalism, patience, and willingness to listen to customer concerns, making visitors feel valued and well taken care of. The store provides a wide range of services, including upgrading Apple iPhones, Samsung Galaxy, Motorola edge+, and shopping for accessories and exclusive Verizon services. Customers also mention that staff members are willing to answer questions and offer support even after the visit. Whether stopping by for a device upgrade, assistance with phone issues, or to learn about plans, the team at this Verizon store aims to deliver a positive and efficient experience. Call or visit today to get personalized help and see the latest promotions.
My Rep Austin was amazing. I went in because I was not receiving notifications. He helped me save money and I got a new iPhone 13 pro max. Thanks for your help.
March 2024
Outstanding job we got from Alfredo. He went beyond and getting myself all set with a new s23 and watch. Very attractive job guy.
July 2023
They worked on my old phone but finally I decided to just buy a new one.
