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June 2025 by Archie Chapman-metesil
It's quite a interesting store all staff members are polite they greet you when you come in and invite you back when you leave out
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June 2025 by David Lieberman
I had to get a hard to find air filter for my 20 year old Hyundai Elantra. The local Brandon Walmart doesn't carry this or do more advanced car repairs anymore so I came to your Advance location to get the filter which you carry. The counter guy was helpful and quick in getting this for me yesterday. Thanks!
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June 2025 by Daniel Driggers
Not a lot of selection on cleaning stuff
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April 2025 by Allan mestichelli
Great service
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March 2025 by Christopher Dunn
Thank you Logan and the staff for your outstanding customer service and greeting me with a smile and asking me if I needed help!!!! I recognize customer service skills immediately and it's because of the way I was treated that I will be back!!!! Top notch. Sincerely Christopher Dunn, Riverview FL
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July 2024 by Gilda Sella Sella
EXCELENT SERVICES
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July 2024 by Maurice Davis
Always got what you need. Great job, guys. At good price.
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July 2024 by Dale Gerstenberger
Fair prices, quick service, always has what I need.
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June 2024 by Cory Waite
Advance Auto is usually great with good price and quality products, that's why I'm disappointed with the customer service side after my last visit.
Went into the store, they ordered a reman motorcrft power steering pump from the distribution center, went in the following week to pick it up and they couldn't find it so they were going to call me after they spoke with the DB center. I guess the pump wasn't actually in stock so I will have to come in for a refund, which is no problem.
After coming in for a refund I was shorted $12 and some change so I asked why that was, the rep said they can't refund the shipping charge as it doesn't allow them. Well that's ridiculous since there was no product in the first place so shipping never happened. I was told I had to call the customer service number. So I did and the phone rep said the same thing and that it's up to the store if they can refund so the rep and to call the store directly. After all that the phone rep said we don't usually do this but we can refund under a customer satisfaction return or something like that. So the store rep gave me a refund(I didn't even get the full refund, got like $11 and some change back, I am guessing they didn't credit the tax back, like the gov't needs anymore more but it was such a hassle at it is I just didn't care at this point)
I can see if I got the pump and returned it I wouldn't get the shipping but this wasn't the case. It just blows my mind how they did not want to give me a full refund for a mistake they made on ordering a part that never shipped because the part was never in stock is just crazy.
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June 2024 by Lightninghawk 33
Bought a simple 30$ socket set opened it, didn’t work for my application and brought it back 3 hours later- and couldn’t tetyit because it was open. I get if a tool is beat to hell but this wasn’t even used. Shoulda just went to Walmart
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June 2024 by Rickey Groover
Please
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June 2024 by Joe Labondano
Has everything you need
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May 2024 by Arieal Cabrera
Great experience & excellent customer service. Thanks again Danny S, I really appreciate all your help today!
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April 2024 by bree marie
Danny is the best worker ever he replaced my wiper read my code for me and got me match up with a cabin filter! Danny answered all my questions without making me feel dumb and deserves a raise literally best customer service ever ask for Danny when you go here!!
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March 2024 by K ESO
Easy to find
