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December 2023 by Kat Wiggins
Will helped me with a battery that wasn't easy to get out or back in but he did it happily and we chatted about life while he did it. Very professional and I'm glad he could help.
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November 2023 by Valery McCoy
I stopped to get my battery changed during a steady rain spell. Micheal was the store attendant that sold me my battery and signed me up for the reward program. Micheal came out to change my battery. It was a bit of a challenge with the on and off again bouts of rain. I sat inside of the dry interior of my car marveling at his persistence. Thank you Micheal you demonstrated the true meaning of going above and beyond. you provided outstanding customer service and concluded it with a smile!
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October 2023 by Tiffany Holland
Got new car battery at the Advance Auto Parts on Bell Shoals and Boyette Road. Will was fantastic. Kind, helpful and professional. Thank you.
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September 2023 by Gregory Lowdermilk
Wow Olivia was the rudest person I’ve ever dealt with in who has a customer service job. Guess I interrupted her doing paperwork work. Immediately took an attitude. Brings out a battery with corrosion on the terminals, when I questioned it, the bad attitude went into hyper mode. We have options and we don’t have to deal with rude customer service.
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September 2023 by Lester Davis
There's a lady in the back by restrooms doing inventory, I ask can I have toilet tissue she says she hasn't gotten to that yet and simply turned her back to me, literally didn't try to accommodate with restocking after paying customer asked!! I felt I was racially profiled and disregarded, I asked for refunds and took my business elsewhere!! 12:30pm 9/19/23!
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August 2023 by Laura Silberman
Needed to get a new battery for my mom's car. I was helped by Will to get it replaced. He is very personable and knew what he was doing. Definitely recommend getting your battery replaced here.
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August 2023 by Melanie Shaffer (Melbell4heaven)
Best Advance Auto parts around. The staff is very helpful and they always have what I am looking for so no need to go to a different store for parts.
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August 2023 by Ed Cafasso
I had an excellent experience today at this store. Blaine Gagnon, the store manager, took the time to diagnose the issue with my dying battery and quickly replaced it with a new one at a good warranty. So glad I sought help here. Great service!
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August 2023 by Donna Taylor
The workers that work there don't seem to know anything about cars or maybe it's just mine but they are new I'm hoping they can learn about them to be able to help ur customers more
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June 2023 by Jamal Quinn
Advance Auto always had the parts and accessories I need. Awesome online app as well!
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May 2023 by Jennifer M Pankey
Felt they really wanted my business. They were more than glad to help me find things. I went to have my car diagnosed. Because my check engine light was on it was free. He knew without looking it up, what the code meant. They had the part in stock and showed me the one that was the best price. I felt confident that they gave me the part I needed. He also told me the part was going out and needed to be changed asap. I had confidence in their knowledge of their products. It's my new go-to place for car parts and questions.
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May 2023 by Jennifer Pankey
Felt they really wanted my business. They were more than glad to help me find things. I went to have my car diagnosed. Because my check engine light was on it was free. He knew without looking it up, what the code meant. They had the part in stock and showed me the one that was the best price. I felt confident that they gave me the part I needed. He also told me the part was going out and needed to be changed asap. I had confidence in their knowledge of their products. It's my new go-to place for car parts and questions.
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May 2023 by Anas Ababou
I had to visit this store around 2 to 3 weeks ago at 7:30 am since I urgently needed transmission fluid. Unfortunately, my experience at this store was far from satisfactory. The woman at the store had a rude attitude when I asked if they price matched. When I found the same items a couple of dollars cheaper at O'Riley's, I showed her the price on my phone, but she didn't even bother to look at it and continued to be difficult and question me if I was sure it wasn't just an online price. The webpage clearly stated that the item was ready for pickup. The store employee was definitely not welcoming or had any intention of being helpful.Moreover, this store is way more expensive than anywhere else. If they're your only choice, make sure they price match with Autozone or O'Riley's.
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April 2023 by Neil Harvey
Staff was non existent (Olivia). I was in the store for 15 minutes and was not helped. Both staff were behind counters on their cell phones. At check out only heard the price of what was purchased. I will never purchase from this store again.
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April 2023 by K “Kcha6295” Cha
Will and Rhett are the best! I went to a different auto parts store and was told they are not mechanics and wouldn't help me out when I had the part I needed in hand. I went into your store and within minutes Will and Rhett had the part I needed in my hand! I am very happy they went out of their way to help me!!!
