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April 2024 by Evonne Leek
Just finished my experience with aspen dental, had some extractions with two in plants for a bottom plate, and a new top plate, Started in September 11,2023 and it just finished March 29,2024. A long process but very pleased with everything so far the bottom plate with 2 in plants has been great. The top plate is good as well. Had 3 three visits with no results, with a size of a material they needed and did not have or ordered it. The fourth visit they had it finally. So all in all I'm very pleased with Aspen dental. Just glad it's over.
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March 2024 by Tami Robinson
The staff at the Riverview office is great! Very kind and compassionate
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March 2024 by Alexandra Watkins
Great dentist to take care of my mother's emergency dental needs! Friendly staff!
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March 2024 by James Purcell
Overall, my experience has been mostly downs. The technicians have been great, but on the administrative side, it’s been a disaster. When I showed up for my last appointment. I was notified of a past due balance. When I asked the staff why I was never notified, they couldn’t give me an explanation and said they were going to take care of it. Also, at that appointment they told me they couldn’t get my insurance to cover it so I drove all the way from my appointment and had to Reschedule. When I came back for my rescheduled appointment, everything was done satisfactory, however, I ended up getting an invoice 30 days later. When I called back asking for an explanation, they said, I had a past due balance from a previous appointment. When I explained that a staff member said they would take care of it they accuse me of lying because I couldn’t remember the staff members name. When I asked to speak with the manager, I was told by the receptionist on the phone that a manager would not speak with me and if I couldn’t remember the persons name, then they couldn’t help me. Beware, what youre quoted for service may not be what you pay as they don’t seem to understand billing or customer service.
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March 2024 by Erin Dannelevitz
I was told a cleaning would be around $120, no cavities or issues at all. I was then told I needed a cleaning that was $2000. It’s a huge scam.
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March 2024 by Kelzy Kent
Dimond was extremely welcoming and kind! She gave me, a 31 year old women the courage to follow through with my appointment. (I haven't seen a dentist in 15+ years)
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March 2024 by iris johnson
They priced me out. I just wanted a tooth pulled
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March 2024 by Mindie McGuire
My first appointment went great here. It was after my initial appointment when I started experiencing intense pain in a tooth. I called into the office for a week straight trying to work it out to fix the tooth but the procedure the dentist recommended was out of my price range. When I explained that I couldn’t afford that procedure and asked them to just extract the tooth they refused that service as well. I must state that I had $1000 in credit sitting on their books. Basically you can afford what they recommend or you can leave.
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March 2024 by Gerry Lilley
Amazing place great group definitely recommend
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March 2024 by Kelly Mosely
The dentist and her staff are outstanding for courtesy, thoroughness and best outcome for the patient. Procedures and options are explained with no pressure to make a quick decision. We highly recommend using this dental care provider!
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March 2024 by Glen Cagle
Emergency. Long wait. Expensive.
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March 2024 by Bryan Palmer
Absolute crooks. They drain any credit you qualify for for “future use” then are SUPER sketchy with the billing. Should honestly be investigated
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March 2024 by Joe Labondano
I feel like I was hustled into getting the most expensive procedures,I was automatically only told about the most expensive things, and then they tried to make me pay $9000.00 up front. Even as the financial manager watched me pull out several credit cards try to come up with it,it was not even necessary. If I was able to get into a class action lawsuit, I sure would, and I am not even happy with what they did after charging me $7000.00 and still want 2000.00 more. It's a place to get scammed out of you hard earned money.worst of all I was sent out with teeth that would not even stay in my mouth it was like I had a set of golf balls in my mouth had to take out immediately. They want me to come back but I don't know if that's a good idea. Then when they took a mold ,it is bad enough that they put that horrible tasting crap in your mouth, but they did it to me 6 times because they couldn't get it right . Then went back next day sat in dental chair waiting almost 3hrs, heard talk outside of the room ,they didn't even know where I was ,they lost me . I had to yell out that I was here.
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March 2024 by Ryla Gray
It was my first dental visit with them and the staff was very friendly and helpful
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March 2024 by Luis Aranda
My experience at Aspen Dental was awesome!! The entire staff from the moment I walked in were very friendly, helpful, and attentive.