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December 2023 by Andrea S.
This Zgrl needed a little assistance adding some transmission fluid to my trusty steed, Smith. A 2007 RDX with 140k adventure-filled miles on it. I have worked on this car a bit since 2006 but have not had to do this particular task before. I did manage to procure the correct fluid, Hondas are very fickle beasts so there is no messing around with fluid brands (had to be ordered). I also acquired various funnels, which this store does carry the 3 pk for 6.98. The blue funnel was long enough to reach down into the engine bay where the transmission dipstick was located, but the diameter was a tad too big. So I headed to my trusted Autozone down the street. Giovanni, who has helped me before, a very knowledgeable and kind young man, was there to assist this Zgrl again. I needed a different funnel and asked for a 2nd set of knowledgable hands for guidance so I didn't have any blonde, or rather white hair moments. While they did not have a funnel with a small enough opening, we went guerilla style and he Macgyvered a piece of paper to do the trick. We chatted about his late father and his love of motorcycles while I slowly and carefully added 2 quarts of fluid without a single drop spilled in the engine bay or on the white cement handicap parking space. Success!!!! Thank you so much Giovanni for taking the time and helping me get my steed back up and running. I will def return with any other DIY car maintenance tasks.
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November 2023 by Santi Rincom
Giovanni has been extremely helpful and very consistent every single time I come in . The team is solid and they now added a self checkout to help
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November 2023 by Monica Mullins
Great customer service! I wasn't sure what part I needed or what size. Even though it couldn't be looked up in their system Bobby went out to my vehicle to see if he could figure it out. Not only did he do just that, he put the screw in for me! Incredibly helpful and polite! Thank you!
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October 2023 by Natina S.
My car needed a battery change and basically they told me I was stranded cause the struts were not functional. Then I asked for my military discount was refused. Which states I am a Veteran on my Drivers License. SMH I did get my discount. The customer service sucks I called my coworker and they assisted. I wanted to take my service elsewhere next time cause this Florida is hot for them not to be able to assist
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September 2023 by Ebbi Muldoon
David the store manager is very professional and really nice! Fast and efficient service and found the solution to my problem! I always come here when I have car issues and I am never disappointed when I leave.
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September 2023 by Jamie Scott
The manager is not willing to look up parts or do returns or exchanges . is short with customers and unhelpful to say the least.rude. I'm 200% unsatisfied. They lost business from myself and many of my friends
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September 2023 by Nate T.
Jeep was misfiring and I had no idea what was going on. So of course you go to autozone to get that check engine light checked up on! Robert had me in and out with the problem spotted in no time!
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August 2023 by Lady J
The experience, help, and niceness was amazing with Bobby. He helped me find the right battery for my car and even changed it for me. Thank you so much Bobby, you are a life saver!
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August 2023 by Shayla Eggert
David and Giovanni were awesome! David got me hooked up with the right battery and Giovanni and I installed it right there. We walked away with some bruised fingers but Giovanni did not complain once. They were even faced with a Karen that was degrading them and cursing up a storm and handled it with extreme professionalism. Thank you so much guys!!!
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August 2023 by Ermie Wilson
Bobby provided awesome customer service. He provided outstanding service for me. I needed a battery and he took care of me.
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July 2023 by Jacob Roberts
Incompetent employees. Sold me the wrong part then asked me to unlock my car so he could get in it. If you ask me he just wanted to sit in a luxury vehicle. Refused to replace my part bc I opened it after the employee “verified” it was already correct. The two male employees refused to give me their names However, the one had a name tag David J. Horrible service
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July 2023 by Mark Urban
Gent at the counter was great at telling me I was wasting my time buying a/c refrigerant for the problem I was having. Ended up spending 250$ there because they know their stuff!
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July 2023 by C. H.
This Riverview Fl store has excellent customer care! John & Bobby went out of their way to help me with 4 different car items I needed immediately for my road trip & did it with a smile! They also put my new windshield wipers on for me! You could tell they cared & were a good team. Thank you!!!
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July 2023 by Viviana Knight
John was there working this Sunday evening and he was beyond unhelpful and incompetent. He refused to help me change my headlight because according to him “he couldn’t do it”, even though many other times at Autozone I’ve had representatives OFFERING HELP with car issues if you’re a customer. But this John guy refuses to help, even though he knew exactly that with my car make and model, that would have been an easy fix for anyone working in the auto repair industry.Terrible customer service! O stars for John and unfortunately Autozone too, for having lazy and unhelpful people like him working there. ??????
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July 2023 by Ana Jones
Victor was very helpful determined we still had a warranty on our battery and changed it out quickly. Very professional and customer service.
