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February 2024 by Hilda Vazquez
Lauren is awesome ...Super Excellent customer service.Extremely courteous with me being I'm disabled. Very savvy with knowledge her skills and know.
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February 2024 by Maria Rodriguez
Customer service here was wonderful coming back here for all my phones and question Lauren helped my with my new phone and even my friend who didn't purchase anything
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February 2024 by Jeremy Campo
Very friendly and fast service. And knowledgeable too. I go here to pay my bill every month. Also to see the girls there cause they are very nice and helpful.
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January 2024 by Angelo soto
Friendly and professional always ready to help you in any way they can.
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September 2023 by Tammy Leigh
They could not fix my new phone.
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September 2022 by Pope Shakespeare
The service at this store was excellent. Adriana the store manager was superb. She was patient, attentive, and gave very valuable information. I bought the phone and assured her I'd be recommending the store to my friends and relatives. BTW I love my phone a Moto G stylus 5G.
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September 2022 by Terry Smith
Been with cricket for a while and I just recently had a problem with my hot spot and went to this store and went in and the guy that was working had no problem helping me and went out to my car and made some adjustments and my hot spot started working and my radio was working again so thanks for helping me out
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September 2022 by Google user
The service at this store was excellent. Adriana the store manager was superb. She was patient, attentive, and gave very valuable information. I bought the phone and assured her I'd be recommending the store to my friends and relatives. BTW I love my phone a Moto G stylus 5G.
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June 2022 by DAVID MORRIS
Very bad experience. Ive been with Cricket over 10 years. I walked in about a month ago wanting to port a number to an open line on my account. This girl beginning with Y kept looking at me like I was speaking some space language. My wife was with me and also witnessed this horrible experience. She kept asking what I was trying to do, and after the bad looks and constant failure to address what I came in to do I asked her if she was ok. I really thought she was nervous or something was going on there. She told me that I was speaking to her like I knew her. Not sure what that meant, but all I could sum this up to is she didnt want to help me in anyway and was bothered by my presence or she did not know her job. I called customer service and they were able to help me with no issues. Horrible and worst experience ever.
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April 2022 by Gregory Smith
Yisela was very helpful, and I am happy that I switched to Cricket from Mint.
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April 2022 by Enchanted Beauty
Worst Customer Service Ever! I have been a long time Cricket customer and never experienced such a rude and snotty person. Her initials are G.S.. She was not helpful at all! She would not even walk me through setting up my new phone. She told me I had to buy insurance and call Cricket to have them set it up! WHAT? How am I going to call anyone with a non set up new phone?! I asked her to please have patience with older people...she snottily said, you have patience! I walked out but not even 2 mins. later, I decided that I did not want to buy a phone from this rude person who didn't help me at all...so, I returned it, 2 mins. later. She charged me over $50 restocking and fees! I was just so disgusted with it all, I left with $50 less than I walked in with. To make matters worse, I went to another Cricket in Sun City and they told me the phone was actually $11 less....she snuck in an insurance fee trying to rip me off more. BEWARE! NEVER again...will I go to that Cricket store! They are only an authorized dealer anyway. They are not a corporate store!
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October 2021 by Keep Faith
Great help!!!
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September 2021 by DAVID THOMPSON
Adriana helped us out and did a good job
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July 2021 by Adriana Hernandez
Very helpful
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November 2020 by La Bu
Only had the service 4 days. I called customer service 9 times trying to find out why my messages/pictures/internet would not work at home and found out the coverage in Riverview is bad. I had to go to another provider. Doing the Network reset was the only thing they tried to do. Bad experience and huge mistake coming to this store trying to get help.
