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March 2024 by Christopher Harris
Your One-Stop Shop for Home Improvement NeedsLocated in the heart of Big Bend, Ace Hardware stands out as a beacon of reliability and convenience for all your home improvement projects. As a local resident, I've frequented this establishment numerous times and have consistently found it to be an exemplary hardware store that caters to the diverse needs of its customers.One of the standout features of Ace Hardware of Big Bend is its extensive inventory. Whether you're tackling a small DIY project or a major renovation, you're bound to find everything you need under one roof. From tools and building materials to paint and gardening supplies, the store boasts a comprehensive selection that rivals larger chain stores. Moreover, the staff is incredibly knowledgeable and always willing to lend a helping hand, offering expert advice and guidance to ensure you get exactly what you need for your project.Beyond its impressive inventory, Ace Hardware of Big Bend prides itself on its commitment to customer service. Unlike impersonal big-box retailers, this store provides a personalized shopping experience, with friendly staff members who are eager to assist you every step of the way. Whether you're a seasoned DIY enthusiast or a novice homeowner, you'll feel right at home at Ace Hardware.Furthermore, the store's convenient location makes it easily accessible to residents of Big Bend and the surrounding areas. Whether you're popping in for a quick errand or embarking on a weekend home improvement spree, you'll appreciate the store's central location and ample parking.In addition to its stellar product offerings and exceptional customer service, Ace Hardware of Big Bend also goes above and beyond to support the local community. From sponsoring youth sports teams to participating in charitable events, the store is deeply invested in giving back to the community it serves.In conclusion, Ace Hardware of Big Bend is a gem of a hardware store that stands head and shoulders above the competition. With its vast inventory, friendly staff, convenient location, and commitment to community involvement, it's no wonder that this establishment has earned a loyal following among residents and DIY enthusiasts alike. Whether you're in need of supplies for a home improvement project or simply browsing for inspiration, Ace Hardware of Big Bend is sure to exceed your expectations.
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December 2023 by Marcus Floridius
Great experience! The staff was professional and very knowledgeable, certainly living up to the slogan of being "the place with the helpful hardware folks." I found the items that I needed - the store was clean and organized. I'm Team Pit Boss, so all of the Traeger paraphernalia was troubling, but nobody's perfect. Signed up to be a member and will DEFINITELY be back.
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December 2023 by Two Shoes
Nice clean store anyone that was over the age of 40 very helpful everyone under the age of 25 needs training. If you're not sure how to do something don't just put whatever in the register and send the customer on their way they will check the receipt.
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November 2023 by Enzolini The Don
Garrett, or possibly Gary. (Sorry it was an emergency and I was in the middle of a job) he was very helpful and proffesional. He answered my questions and addressed my concerns.
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September 2023 by Jessica Plummer
We usually love Ace, everyone is extremely nice and helpful. We shop here over Lowe’s or Home Depot for the last 13 years but recently the staff doesn’t seem very helpful or nice at all. This was the second time my family has been here recently with no help. What’s going on Ace? Are we breaking up? Please please get better staff. It’s soo weird for Ace to no longer be the helpful hardware store.
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September 2023 by Ga
The store almost always has what I am looking for. The staff is very professional and helpful. From the time I walk in through the door, they always ask if they can help me find what I am there for and they follow up by actually helping when needed. The prices might be a little higher than other hardware stores, but I prefer going there because of the great customer service provided.
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September 2023 by Devon Walter
Great place. We’ve been here many times but recently had a dresser with no hardware. We took pictures of the holes but otherwise had no clue what size, shape, width, etc. The guys at Ace walked us through the fastener aisle and loaded us up with several different options and saved us a lot of time staring at the screw wall. They assured us we could just bring back whatever didn’t fit. We found one that worked, brought back the rest, no hassle. We love Ace!
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September 2023 by Alfred Yu
Hi , recently purchased some mulch ,staff is friendly and courteous and very helpful , instead of the big box store l much rather prefer Ace you get the undivided attention vs trying to look for someone at a big box store , definitely recommend
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August 2023 by Raquel Foltz
Al made my experience amazing. He told me about the deals and made sure I got the most bang for my buck! His sense of humor, his wit and his smile made my day. Working in the customer service industry myself I know how hard it is to smile through out the day, but Al sure does make it look easy! Thank you. I won't be shopping anywhere else!
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August 2023 by Will Dougan
Great store and fabulous team. Al's knowledge was fantastic ? ably supported by other members of staff.
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August 2023 by Amy Nowalk
Al was very informative about the grill I was looking into purchasing. Friendly too! Love going to Ace.
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July 2023 by Chris Shaberts
Me and my pal Chad stopped in searching for a piece of hardware for a project. Al greeted us and took us straight to what I needed. I would have never found it without the help of Al. Al made the shopping experience a great one.
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July 2023 by Chad C
Al was on point when I needed fuel line for my Crafstman weed wacker. I had actually picked the wrong size AND too short when Al suggested the correct amount of the correct size. Saved me at least two trips! Thanks Al. He is always willing to help and if he doesn't have the answer he makes sure he gets it. Thanks Al!
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July 2023 by Kween Nikki
I love this store, they can seem a lil too helpful at times if that’s a bad thing. Al is full of knowledge and very friendly.
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July 2023 by Seth Rodden
My new local hardware store. Very helpful staff, thanks to Al for spending a lot of time making sure I got what I really needed!
