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October 2024 by Donald Young
Good service
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August 2024 by Carlotta Mentis-Phillip
my services today was wonderful, it was first class customer service. I went to pick up my medication made a new acquaintance Ms. MaryEllen. she cares about every customer she comes in contact with .
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August 2024 by Maritza Sofia Pereira
If I could give negative stars I would. Pharmacy Staff is rude and not helpful. They do not take into consideration the waiting time for a child coming out of surgery for pain medications. Given over an hour wait, meanwhile the prescription was electronically sent 4 hours ago. Unacceptable! I will never use this pharmacy again.
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May 2024 by Shay
I love the many services that this CVS offers! Friendly staff in Amsterdam out of clinic
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April 2024 by Ana Williams
Went in for a Flu shot for school and the pharmacy employee was super polite with all her responses. Highly appreciate Pharmacist Reed for being so gentle (with someone who highly dislikes needles) she was so kind to my kids as well!!! Thank you for making it easy to get this done today!
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January 2024 by Angelisse
You can't even get through to speak to someone in the pharmacy. It's like calling China...
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October 2023 by Heather Randall
I recommend any CVS EXCEPT this one. This store has the rudest pharmacy employees I've ever met. They don't understand patient care, as they rarely practice it. They are condescending, dismissive, and feel it's proper to speak to people with disrespect. I've used CVS since they were Eckerd's Drugs in the 80s. I am a chronically ill patient with multiple medications from multiple doctors.I am no longer using any CVS and I recommend all to do the same.
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September 2023 by Logan Herford
If you are thinking of using the pharmacy at this location, don’t. The staff at the pharmacy are inept and have absolutely no customer service skills. This applies particularly to Christian in the pharmacy, I checked in twice over the course of an hour inside the store only to be told after waiting an hour that they did not have the required prescription in store and would need to transfer me to a different store. You would think this is something they would know immediately or when they found out they would immediately notify you. Nope, they won’t let you know until you check in, for the second time, inquiring if it’s finally ready.
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July 2023 by Scott K.
I went in yesterday for a TB test and the clinic was very clean and the service was excellent. Nurse Delgado was very nice and and made the whole process very easy. Would definitely recommend this minute clinic.
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May 2023 by Nicole A.
Pharmacy techs are suppose to be helpful, polite and help resolve issues. The last 3 times have been nothing but issues and the amount of push back I got when asking for help with prescriptions on hold, out of dosages looking up other pharmacy's that have the correct dose age, wait times to speak to anyone. All awful. Called my MD office today to change them from my preferred pharmacy. Do not recommend going to this location- will only be dealing with rude, unhelpful staff.
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March 2023 by Mandee Q.
I don't understand why these "techs" in the pharmacy always have an attitude . If you hate your job that much , look for a new one. Today I had the "pleasure" of dealing with Andres who has nothing but a snappy mouth. I stopped in to pick up medication that THEY messaged me to pick up. Before I leave I question why the mg of my medication is my old prescription , he starts rambling off that when he told me what I was picking up that I didn't question what the dosage I was picking up was . Sir why would I question the dosage when you're the pharmacy and should know what needs to be filled . And if there is a question on what I should be taking , a call should be made to the provider ! Staff here needs to be put through additional customer service training . If a customer has a concern , validate it . Especially when it comes to their health . If you don't know the answer get the pharmacist. Don't try to act all superior with your little blue scrubs when you clearly don't know what the effects of someone taking the wrong medication can do to them .
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December 2022 by Sandy S.
Always slow. Cashiers are rude. They will do what they can not to check you out. They push the self serve instead.
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December 2022 by Patricia Rodriguez
I was diagnosed with pneumonia, fully insured, pharmacist missed giving me an important drug that was prescribed and since I was so ill, did not realize it was not filled by the pharmacist. Had a hard time breathing this morning and noticed I was not given an important drug for infection. I've been using CVS for YEARS! This has to be the most incompetent group of pharmacy staff. Don't bother calling. Sick in bed and had to drive in to wait 45 minutes for someone to talk to and get the medicine. Then expect me to stand in long line to pick up again. Try to avoid this store.
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December 2022 by J R.
Went to get my Blood Pressure. Medicine this evening and it's not ready bitch at the window said unless I want to pay $27 it'll be ready tomorrow. Instead of her offering me a few until tomorrow nope this bitch says pay or else. I have really had it with this location and they people here since the others like Rachel and Sam just to name a few a no longer at this location I hate coming here but it's right across from my home. They need a complete overhaul and customer service courses and learn how to be efficient instead of holding up the damn line. I recall I was sent to to back of the line numerous times while my RX or insurance or whatever you all were doing was handled so that others could be assisted instead of making everyone sit and wait for 20-30 minutes!!!!
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November 2022 by Brandi D.
Prescription was sent over by my doctor. I called and verified it was received. Woman that answered said it was and that it would be ready in an hour. Went there a couple of hours later, didn't have medicine in stock and no one claimed to speak to me. They all acted like idiots. They then said, we had to order it and it will be in the next day in afternoon. Waited until 4:30 to go and get script. Now being told that manufacturer no longer makes that dosage and I need to call my healthcare provider. Not ONE time did I receive a call to advise of this issue. They pretty much acted like it wasn't their problem. Also, their information they gave is incorrect. I have always avoided CVS because of their issues and unprofessionalism and they proved my point today.
