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March 2024 by Luis Alberto Rojas Ospina
Customer service and good manners techniques are zero in this place.
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February 2024 by Domonik Jones
Hello,I ordered a motor from them. When I took the motor to my mechanic to get installed he advised the motor was leaking oil from the oil housing. Gayle’s agreed to repair it, by changing the oil housing filter from plastic to aluminum.they went picked up the motor &’d kept for a few days and brought it back. (With no receipt of what they replaced). After having my motor replaced some time later my car started making a clicking noise took it to my mechanic my oil Housing was leaking oil. I called gagles brought the car to them and they stated it’s my main seal is leaking. Took it to another mechanic for a second opinion and he stated it’s the oil filter housing. Called Gagles back and they stated it’s out of warranty. What’s a warranty on a service that was never done! DONT ORDER FROM THEM SO MANY BAD REVIEWS I SHOULDVE NOT DID BUSINESS WITH THEM! Report them to Bad Business Burrow!
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November 2023 by Charlie Sandini
Took 10 days, after I paid for the parts using PayPal. The website did not track my order. When I got home, I realized one part was missing a component. Yes, I signed the slip of paper saying, at time of pickup, it was complete.
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September 2023 by Branden Laferrara
On 8/29 Tuesday before the hurricane, I called and ask Dave if he had some fan motors. A junk yard Part right. "He said ya I have some" after checking. I said cool!! I was super happy taking advantage of the next day off to work on my car right. Soo i pulled 10 hr shift and got off at 3:15 p.m. I called Dave to ask what time they closed to confirm everything since I'm coming from lakeland (A 50 min drive according to GPS). Keep in mind this is a day before the hurican so the traffic is narley. He said be up here by 4:15 p.m I said alright cool I can make that happen. So I drive my happy but up there slamming gears in my eco tech slow bolt and I managed to be there at 3:50 p.m. A whole 25 min left Dave and the gang was gone Keep in mind they were gone when I arrived. Soooo I said mannn I didn't want to waste my time and gas for nothing so I manged to talk to pedro I belive in the back. Very nice guy and sick supra yall had! That's besides the point ?. He reached out to Dave and confirmed everyone was gone and couldn't further help me THAT day. Despite how nice Pedro was I still had to drive now 2 hours back in the rain, hurican traffic and empty handed all thanks to Dave's amazing customer service. Moral of this story my man should have just said we are closing earlie that way I didn't waste my time and resources or Dave should have stayed.
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September 2023 by Tampa Guy
Swear they might as well switch to a online only service. From the second I walked in door the staff seemed annoyed. Seemed like they don't like money. Please don't ever forget you are selling used parts you should be happy your community takes time to inquire about a part instead of getting on eBay.
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September 2023 by Heather Crockett
I called looking for shelving for my promaster van and although they currently don’t have anything, Eddie was super helpful and is really working hard to try and help me locate what I need which is all I can ask!
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August 2023 by josh vensel
There is zero organization. We called and traveled an hour to get what they said they had. I get there took them 5 minutes to find who I spoke with. Gary says he’s waiting to find someone to check on what I was told they had. After 20 min watching the other employees watching racing videos, yea I saw you, I asked if I could go look myself and magically they came up with a plan to get someone to make it a priority. If you have ANYTHING else to do that day don’t go here. How to fix: hire an office manager. If you already have one, get a real one. I don’t blame Gary. He has zero supervision.
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July 2023 by Jean Thomas
Had just what I needed at a price that was reasonable
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July 2023 by Antonio Duque
They would rather Answer the phone instead of serving the customer in front of themAlthough eventually they come up with a nice clean part worked good
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June 2023 by Jason Fox
Don't ever buy anything from this group. I bought a tailgate through EBay which was shipped to the wrong address and arrived damaged and they didn't send proof of condition before shipping as they had promised. They are dishonest at best and fraudulent at worst.
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February 2023 by Marsha Lewis
Good service and great work. Solved my issue at a reasonable price. I'll be back
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November 2022 by Daniel durden
Gavels is the best! Got a motor from them and wow. Got my car back running in a week’s time. Wayne is the man!
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November 2022 by Cynthia Ditto
They didn't have what I needed but they sent us where we could get it
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October 2022 by Pascal Guarracino
Great service free delivery and they stand by their product other product wouldn't use any other Salvage Yard ?
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August 2022 by Josh Cardwell
Absolutely horrible service…. Go into parts desk ask for a complete part with everything included. Willing to pay for whatever. I just needed a complete unit. Waited way longer than was told and when they brought the part out it was totally striped. Told me they couldn’t sell the rest to me because they always cut the parts out. I would have just went to a pull a part if that was the case I didnt care what had to be done, but don’t sell me a complete unit and then tell me you can’t sell it complete.