-
November 2023 by Dave Cambensy
Waited a bit for a tire rotation appointment, but once they got my car back it was quick. The employees kept me informed during the process. Rotation was accomplished and I’ll be back again.
-
November 2023 by Philay D.
I would give them a 0 star if I could. I call on Saturday to see if I can make an appointment for Sunday and Linda told me that it's pretty slow on Sunday to just drop by. I went ahead and make an appointment anyway because I didn't want to wait. Our appointment was at 10am. We were told it's going to be a 2 hour wait because they were under staff. 2 hours went by. We walked back to the shop and just to be told. We haven't touch your car yet and I don't know when because we're behind. Thus is B S!!!! Wasted my Sunday!!!! Why do I have an appointment at 10am when my car has been sitting there . Now it's 12:30pm and hasn't been touch. Unbelievable!!!! Save yourself some time people. Go to a different location.
-
October 2023 by Pjota Mendez
Ordered and paid for tires through Goodyear, made an appointment with the 301 location for 9am. Called to verify and they had it for 3pm. Said come at 9am and it’ll be fine. Proved my appointment time if 9am. 2.5hrs later and still waiting for 4 tires. Not greeted when I came in. 4 people sitting at desk and not a one acknowledged me for a long minute though they all kept looking at me knowing I was there. Not sure where all the great service responses came from because mine was non existent. When they were done,, a worker walked to me handed my key said here and walked away. Maybe it was. Bad shift of workers but there was zero customer service here.
-
October 2023 by Eboni Early
Would definitely recommend to anyone! I called ahead of time to ask about a tire patch and when I got there, Christian immediately took my car to the back and JT patched it and made sure all my tires were properly inflated! Great service and super nice.
-
October 2023 by Christy Nitz
I was in a predicament today, my spare tire was losing tire rapidly. I stopped here and Christian and Derick were amazing. They were able to get me right in and get the tire fixed. Thank you so much. They were a life savor!! Great service.
-
October 2023 by Zoe B.
So great and reassuring! I came to get 3 new tires and Jonathan was so nice and helpful on getting me back on my feet. Thank you!!
-
September 2023 by Ben L.
I called them to see they have time to replace my tires. They told me to come in now. When I came there they said they are very busy. Waste my time
-
September 2023 by Will S
I had a great customer experience today working with Jonathan. He was very easy to work with and my work van was done sooner than expected. I will continue to have work and personal vehicle serviced here. Jonathan is a great asset to Mavis Tire!
-
September 2023 by Daniel M.
I went there to replace a valve stem and I took the tire off my car so they can do it faster they wanted 30 dollars! And 45 minutes to wait.I'm glad I left went to tire choice and they did it free no charge sad that you people take advantage of customers
-
September 2023 by Nikki Papa
Mavis Tire’s have been excellent in their care! They went above and beyond in help, support and relational connection with customers! The prices are fair and competitive-They are absolutely worth visiting, they will take care of you!
-
August 2023 by Jesenia Zarate
I recently had an amazing experience at Mavis Tires & Brakes. The service I received was exceptional in every way. From the moment I walked in, the staff greeted me with a warm welcome and made me feel like a valued customer. Jonathan listened attentively to my concerns and provided expert advice on the best course of action for my vehicle. The entire process was smooth and hassle-free. I was genuinely impressed by their professionalism and attention to detail. Overall, the outstanding service provided by Mavis Tires & Brakes exceeded my expectations, and I would highly recommend them to anyone in need of assistance.
-
August 2023 by Ricardo Hernandez
Oh my God, where do I begin, Linda Rivera is by far the best thing to happen to Mavis tires!! She was very knowledgeable about my cars service needs that there's no reason to go anywhere else!! Kudos to Mavis for finding such a gem!! Linda is the best!! Thanks Linda and Mavis for your outstanding service!!
-
August 2023 by Christen S
I called yesterday to see how much 4 new tires would be and I was told a really good price. I was told it was after tax too- which means the final amount. I believe the man I spoke with over the phone was Jamar. He gave me an order number and said that’s all I would need to provide when I went to the shop, but when I went to the shop it was a different story (of course). I was told a higher price and I said no that’s not what I was told over the phone. The man that worked there said they have a call center and the people at the call center do not take into account the stem and disposal of the old tires which costs more. I was adamant that the price was final over the phone and it should not be more than what I was told. The man that worked there did not budge and did not care quite frankly that I was told a lower price when I called yesterday. I think someone higher up should know that if someone from the call center tells a customer a certain price and it’s different when we get to the store, it’s unfair for the customer. There’s obviously no communication between the store and the call center. Why would someone from the call center tell me “the final price” when it is in not in fact the final price. Should probably train the employees on both sides of the spectrum so they’re on the same page. Ludicrous.
-
August 2023 by Cameron harris
Jonathon is very easy to talk too, he explained what was wrong with my tires and had Joe install new ones for me and it was done in a timely manner. Very pleased with the job they had done for me.
-
July 2023 by Shyam Ramaiya
Matt and the rest of the team here were AMAZING! They were patient with me in diagnosing the issue I had on my 2010 S5 and did not get upset when I came back with repeated questions. I would strongly recommend visiting this location and working with Matt! I know that if I have any work that needs to be done on my car in the future I will 100% be back to this location!
