Kay Jewelers, established in 1916, has grown into a leading jewelry retailer with over 1,100 stores nationwide. Known as the #1 jewelry store in America, it offers a wide selection of jewelry including engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, and watches. The company is dedicated to providing a superior shopping experience both in-store and online. Customers frequently praise the friendly and welcoming staff, particularly mentioning staff members who are attentive, personable, and go above and beyond to assist. Many appreciate the helpful service, no-pressure environment, and additional touches like jewelry cleaning and gift wrapping. The Riverview location, in particular, receives positive feedback for its excellent customer service, with staff making customers feel valued and comfortable, even close to closing time. Overall, Kay Jewelers is appreciated for its helpful staff and quality service that keeps customers returning.
I decided to upgrade my wedding ring! Juan was very helpful and even showed me that yellow gold looks nicer on my skin tone. Erin helped finish the process! I love love love my new ring! Thank you guys! A very happy wife here!
July 2026
We had an awesome experience with Erin today! She helped us find a wedding band to go with my engagement ring within 5 minutes of walking into the store. She showed us a few options, but ultimately helped us find the perfect fit! This store is not only clean and organized, but everyone is very helpful and friendly!
July 2026
Tori was amazing super helpful and quick with everything
