Kay Jewelers, established in 1916, has grown into a leading jewelry retailer with over 1,100 stores nationwide. Known as the #1 jewelry store in America, it offers a wide selection of jewelry including engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, and watches. The company is dedicated to providing a superior shopping experience both in-store and online. Customers frequently praise the friendly and welcoming staff, particularly mentioning staff members who are attentive, personable, and go above and beyond to assist. Many appreciate the helpful service, no-pressure environment, and additional touches like jewelry cleaning and gift wrapping. The Riverview location, in particular, receives positive feedback for its excellent customer service, with staff making customers feel valued and comfortable, even close to closing time. Overall, Kay Jewelers is appreciated for its helpful staff and quality service that keeps customers returning.
Very happy and impressed with services given at Kay Jewelers today. Tori, Juan and Shawn were very professional and helped me pick out my updated wedding ring. Could not be happier. Special thanks to Tori for your patience as I navigated through the many selections you had. Would highly recommend.
July 2026
I have to thank Yuan, Tori, and Shawn for the wonderful service and taste in helping me pick out some beautiful earrings for my for my wife.
July 2026
They cleaned my engagement ring while I waited, and I honestly forgot how bright it originally looked. The service only took a short time, and everyone I spoke with was friendly. It's amazing what a professional cleaning can do for older jewelry.
