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April 2024 by Nicole santini
Venus helped us today and she is the sweetest person ever !! Very knowledgeable and kind ! The best people to want to talk to when buying something! Thank you again !!
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April 2024 by Kacey
Lee has been so helpful and kind with everything!
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April 2024 by Kikuachu
Venus is fantastic always there for her customers always know what is best for her customers to have a better sleep, she knows her mattress she is the real deal!!!!! Love her
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November 2023 by Bruce Clatterbuck
Rachel made completing my mattress order very easy. The mattress was delivered very quickly. Thank you for a great experience.
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November 2023 by Jessica Price McLeod
Venus was an amazing help! She helped answer all of our questions and choose the best mattress to help allievate our sleeping issues. She was very helpful, while not pushing anything on us. She was very friendly and listened to our input while asking us questions to help guide us to a good-fitting mattress. We are very happy with the help she gave us.
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October 2023 by Scott Sergeant
Lee (The store mgr.) Was very friendly. He was extremely knowledgeable and professional. We purchased a TempurPedic mattress and are getting next day delivery. Will not hesitate to shop at this business for any future needs.
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October 2023 by Gary Green
Lee was awesome! He helped us find the perfect replacement for our nearly 15 year old Cloud. Highly recommend for all your mattress needs.
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October 2023 by holly cline
Rachel was the ultimate professional. She was polite, non-intrusive and extremely knowledgable about all of the products.Thank you for a pleasant shopping experience and leaving us with a strong probability of using Mattress Firm in the future.10/11/23, we bought another queen size bed from Rachel. She gave us all the deals Mattress Firm was running, showed us the pros and cons regarding the mattresses on sale and answered all of our questions.If you need a bed or mattress, Rachel is in the know and always treats her customers with the utmost respect and professionalism.Thanks Rachel for making our decision an easy one.
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October 2023 by Mitchell Pratt
We had an issue with our mattress, however, our rep Venus helped us by giving us options for the right mattress. We managed to find the mattress and she had us set up for delivery within a week. We appreciated all the help and experience.
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September 2023 by Erika Sanchez
Went to purchase a mattress last minute of closing and Lee was super patience with me. He explained which one was suitable for me and my back problems. I really appreciate that he reached out to me the next day to follow up. Lee and his employees are great very professional and knowledgeable. I will definitely go back to this store.Thanks Lee!(store Located in Gibsonton Road)
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September 2023 by Dale Simmons
The absolute best experience buying anything in my life! The Riverview store, where I purchased it all of the employees were courteous and professional! And the same goes for the Sarasota store, where I picked it up from! Thank you for such a wonderful experience.
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August 2023 by Artie H.
I ordered MF bedding in 2013--Everything was as described They did an excellent job & delivery process/team was truly "White Glove."FOWARD 5 years later... I had a slight issue with the adjustable bed--They responded immediately as though I was a family member. Specifically, Venus did not mess around with making sure the item was taken care of and called/emailed me several times to make sure I was updated, satisfied and COMFORTABLE with ALL of my bedding. She did it w/i 24 hours.And believe me I compare reviews/research. I'm a 25 year subscription member of Consumer's Reports and Kiplincher's. I do my research & due diligence. MF is worth it!!!Artis Hope5 stars
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August 2023 by Annah Tarallo
Highly recommend! Rachel helped us find our mattress that we desperately needed. This was our first time shopping and we had no idea what we were looking for. Immediately when we came in she greeted us and made us feel welcome. She never pressured us or made us feel like we had to buy something. She was patient and took the time to explain to us all about the different mattresses and we left with a mattress that same day! Highly recommend this location and ask for Rachel! :)
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August 2023 by Vivian Howard
Very nice clean store with plenty of floor models to try out. Sales team were very pleasant to work with and did not do any high pressure tactics on us. We found exactly what we were looking for, and I would definitely shop here again for all my bedding needs.?
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August 2023 by Sally Hoffmann
Very knowledgeable kind She understood our particular needs took time to present possible solutions. Did not push highest price point to us but made all options available. Met all of our needs and completed a sale in an efficient manner. We are glad we chose Mattress Firm for the third time