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July 2025 by j b
Very poor company, will not unlock your phone so you can switch to a company with much lower phone service. They say you have to use their service for at least 365 days before they will unlock your phone. And they don't tell you that when you get their service, stay away from metro by tmobile!!!!!!!!!
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June 2025 by James Taylor
Great costumer service and the best metro in town.
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June 2025 by Monica
Good customer service!
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June 2025 by Ben Alva
Friendly
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May 2025 by Marisa
Went buy a phone and store associate or manager believe his name is David,,,telling me I can get you in a $20.00 plan, Amazon Prime, etc told him no not interested, got home manager changed my plan without my permission, I went back told him why you changed my plan he said wasn't him was Metro, I call Metro they told me we don't change plans and we don't have no $20.00 plan, whoever activated phone in store changed my plan, had to have Metro over the phone put back my original plan back was told buy phone only and call myself Metro and have them activated over the phone to avoid those problems at the store,
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April 2025 by Dylan Cornett
Yoan and abilgail were great
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December 2024 by Damarys Gomez
Great customer service , attentive to customers, always clean and positive attitude
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December 2024 by Reyna Henriquez
If I could rate this a zero I would! Literally worse customer service ever by the manager who refused to give us his name! He was super rude to my dad who just wanted clarification. If you need help DO NOT ASK THIS MANAGER! He will say “you’re not my boss” when asked basic questions.if you want to be belittled and treated poorly please come here. If you want actual help go anywhere else
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December 2024 by Romiel Sosa
Worst customer service ever experienced. Go elsewhere.
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December 2024 by Attia Henriquez
They deleted my review, but that's okay. Keep deleting my review and I'll keep posting it as my right as a customer. Merry Christmas!
I had an unfortunate experience dealing with Tony, the manager. He not only treated me poorly but was especially rude to my father. His lack of customer service skills makes him unfit for a customer-facing role. At one point, he claimed we don't pay his bills, when in reality, it's customers who keep MetroPCS running and, in turn, pay his salary. Do yourself a favor and visit a different MetroPCS store.
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November 2024 by Victoria Tee
Updated my phone manager was amazing great service
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October 2024 by Yoan Gonzalez
Good place to buy phones
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August 2024 by Gayla Davis
Good service
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August 2024 by Austen Morehouse
Alex was amazing....He was very helpful and he worked with my disability...He was very understanding and fixed ALL my issues with my phone...I would recommend Alex to help anyone anytime...
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August 2024 by Jose.Santos Reyes
Excellent service
