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October 2024 by Val Harp
Hubby call first, the went into store to order part. Promised a delivery on Saturday, with a Friday possibility. Called n went to store Friday, nothing, Saturday (stuck at warehouse)nothing, Sunday, Monday(holiday), Tuesday(ordered at another parts store) Wednesday, Thursday (comes in from other store), and Friday still no part from Napa. Go in to get refund from Napa, told the warehouse flooded. Same warehouse….Make it make sense. Horrible customer service! Don't bother to call the number 800-538-6272, provided below. the person was just as UNHELPFUL by transferring me to a PROMPT RECORDING, to assist. WILL NEVER SHOP HERE AGAIN! how are they still in business!
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July 2024 by Towanda Jones
Super rude short dude at the front register with short brown hair. With a bad attitude my wheel had just came off my car literally I came in trying to get bolts and nuts to repair the issue and spent a additional 150.00 on tools.
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May 2024 by Alessandro Abianni
Always get great help and amazing customer service. Shoutout to Genaro for great help today! Thank you Napa!
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May 2024 by Carlos Hdz
Horrible service and super rude, this store has gone very downhill. Didn’t realize that assisting customer was a reason to give them attitude.
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April 2024 by Jacky Johns
Employee named Aiden was rude and had bad attitude for no reason.
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March 2024 by Chad C
Very freindly assistant manager and had what I needed!
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October 2023 by Josue Argueta Oficial
Very kind to serve
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September 2023 by Jeffry Bird
Great parts store I was in and out very quickly.
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May 2023 by Jose Ramirez Aguilar
The have the part that you need o they ask for somewhere else
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March 2023 by Priscilla Louis
The best place to buying awesome auto partes !
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January 2023 by George Randle
They had my part in stock there and the price was reasonable.
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January 2023 by KD H
Clean, well stocked store. Manager was very knowledgeable and helpful.
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December 2022 by Eduviges Dejesus
Excellent service
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November 2022 by 717
Melissa was having a bad day. Called to ask a question and she bit my head off. She came at me with an attitude like it was me. Poor listening skills will always put you in this position. Listen Melissa!
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November 2022 by Ken Speer
Always has what I am looking for automotive needs.
