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February 2024 by Jennifer B.
The male clerks were welcoming! The women seemed preoccupied and almost ignored customers!
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April 2023 by General beastmode
Cindy is an amazing person. Helped us immediately
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April 2023 by Zoraida Compliments *_*!!
Compliments for Mr Doug he greets customers with a smile in his voice and with a calming effect thank you Doug for accommodating customers in a timely manner with your EXCELLENT CUSTOMER SERVICES *_*!!you are the reason i like coming to this branch on 301 Navy Federal stay blessed !!!
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February 2023 by J Maynor
Good service! EXCEPT: At their busiest times, you can expect only 2 of 4 tellers.No visible effort to have enough staff.
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January 2023 by Julie Lyon
Outstanding Customer Service and friendly employees! I just encounter troubles making deposits at the ATM. It says 30 items or less but then rejects the 30 items or less. I made 4 actual driving trips within 2 days in order to deposit to make my rent. Gas is not cheap and my time is valuable.
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November 2022 by Julie Razzaq
Outstanding Customer Service and friendly employees! I just encounter troubles making deposits at the ATM. It says 30 items or less but then rejects the 30 items or less. I made 4 actual driving trips within 2 days in order to deposit to make my rent. Gas is not cheap and my time is valuable.
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February 2022 by Patricia P.
Great Bank and wonderful people, it's clean and it offers Military and Veterans a great place to bank and it meet's all my financial needs..
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January 2022 by Albert Thomka
Very professional experience
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November 2021 by Shartavia Peters
No help with zelle transfer that’s still processing
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August 2021 by Theodore Smith
Seeing all of these 1 star reviews are kinda sad. I’ve never had an issue with this Navy Federal. The only thing I’d have to say is have patience. Don’t be in a rush especially if you’re going ANYWHERE in Florida. The people who work here has always been kind and professional.
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August 2021 by Jan Brady
Love love love Navy Federal ! They are on the ball....
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June 2021 by tk519
It’s absolutely ridiculous the lobby is never open, the drive through lines always wrap around the building \\u0026 back on the street. The ATM machines never work. This location is too new for these continuous problems. Stop using Covid as an excuse for terrible customer service. Get it together.
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June 2021 by Tathiana Muñiz
Every time I have to make a deposit, the ATM is full and lines are long. They never empty ATMs for the weekends either making it awful for people that live very far and this is THE ONLY branch near and it’s 50 minutes from me. Like this is just bad.
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December 2020 by Kandi G.
Always excellent service when I come here! Also a great bank for military active duty and my fellow military Veterans and their family members! I like that this branch has a walk up ATM on the exterior of the bank AND that it also has a couple drive up ATMs! Very convenient! Also, this is a full service bank! As a member, a great benefit is that you can use their notary services for FREE! Love that perk!
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July 2019 by Jordan P.
Navy Federal banking is A1 and their customer service never disappoints. I just wish they built more in Miami. I lost my card and the convenience of coming down the street to pick up a new one is so relieving. Ms. Vee and the greeter were so nice and maintained a smile. My service was less than 10 minutes and I'm again satisfied with my credit union and this location.
