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June 2025 by Sara Jimenez
Huge shoutout to Eric at O’Reilly’s! I came in needing a new car battery, and he was extremely nice and super helpful from the moment I walked in. Not only did he help me find the right battery, but he also told me exactly where to go to get it installed. Thanks to him, my car battery issue was completely solved in under an hour. Great service, knowledgeable, and genuinely cares about helping customers—thank you, Eric!
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June 2025 by Kevin Smith
Great location! Check online for on-hand stock. Reps at the counter were great.
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June 2025 by Sydney Mixer
Erik was a great help assisting me to find a complete break kit in one stop!
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June 2025 by Daniel Driggers
Not a large selection on car cleaning
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May 2025 by Amaury Perez
Good location to by from. Excellent service. Damonte took good care of us. Thank you Damonte!
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April 2025 by Dan San
Came in here looking for a part that I did not know the name of and Eric was quick to figure out who to ask for the right answer. I was honestly really impressed with his attitude in handling my question. Good job . I’ve stopped by here several times and staff is over all very helpful and they definitely have the patience to deal with the questions that come their way. they definitely need some recognition for that!
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August 2024 by Bryson Kennedy
Have had great experience in past here but today dealing with young man name William not sure if I will come back. Very curt in his responses and acted like he didn't want to be bothered. Was looking to return one part( which he did) and buy more, Because of his don't bother me attitude I will go to another parts store where my business is appreciated
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July 2024 by Marilyn Pineda
The employee's at this location always go above and beyond. This is the auto store to go to if you have questions and are needing help with any car issues. Thank you for always being so helpful!
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July 2024 by MIRIAM MCNEIL
This morning, my car would not start up and I figured it was the battery. The lights were flickering on so that gave me the indication that it could only be the battery. I started checking online who had the best deal for a battery and came across NAPA auto parts. They had the lowest price for the battery I needed so after getting a jump from someone. I headed over to NAPA (Brandon, FL). After purchasing the battery, I asked if anyone was kind enough to help install it for me. The employee stated that they don’t install…which was a great disappointment. I ended up just taking the battery and going back home. I started researching DIY YouTube videos to see what I needed to do and what tools to use. After watching a few videos, I got in my car and started calling around. One of my friends recommended Oreillys. They told to take a chance with Oreillys because they are more willing to take care of a customer more than the other auto parts stores. So I called this location with tears in my eyes from frustration…I spoke with a young man named Austin and I asked him if he was willing to help me install my battery even though it is from NAPA. Without any hesitation, he said bring your battery and I will help you. This brought me so much joy because I had to miss a day of work to take care of this and he was so kind to me. He was chivalrous and just so willing to help me in my time of need. Austin is only 19 years old and already understands the value of taking care of customers. I always say, you never know who you are taking good care of and who you choose to turn away. Never judge a book by its cover. I gave him a bountiful tip and I told his manager (Eric) how much I appreciate him for having compassion for me when I really needed it the most. The people that work at this location are not lazy people and they care about their customers. I told Austin that he has a customer going forward and it only took one act of kindness to win me over. His act of kindness will continue to bring more revenue to this location because not everyone is looking for a free handout. Some of us just want to know that people still care. Thank you, Austin! Thank you for reminding me that true customer service is not dead!! You did a phenomenal job! Anyone reading this…go spend your money at this location. Look for Austin and shake his hand. He is a great example of hope for this generation of young people!!
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July 2024 by Brytanni Greenwood
Came in today. Greg and austin where great help
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July 2024 by Tatiana Rodriguez
I came in Sunday afternoon, Austin and greg were so kind and helpful helping me find the correct window wiper blades for my car, I loved how they worked together to help me find what I was looking for concidering I know nothing about cars.
Austin went out of his way to help me install them, such a sweet and knowledgeable young man.
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July 2024 by Ivelisse
Greg and Austin, were amazing ! They were both very attentive the moment I walked through the door. They worked great together trying to help me find and replace the parts I needed! Would definitely come back to this location again !
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July 2024 by Linda Seabrook
William was excellent at helping me out after a tough day of issues. Very knowledgeable and helpful. He determined I needed a new battery. Offered 4 types without being pushy. I went for the 3 years because I don't want to live that day again. Thanks, William, for your patience . He answered all my concerns and didn't have to.
You earned my continued service. A+ O'REILLY
ERIC is the man with the answers! Had to go back again today because the battery was holding charge. After I bought the Alternator he sent me in the right direction for installation. It's great when management gets involved to get the client the best options.
I went from 5 stars to for 4 because Clemente had a arrogant attitude when I walked in today. I ask him why he had it from the moment i came in and his partner spouted he didn't. He wasn't even there except when I ask that. I then informed him that i wasn't speaking to him and he backed off. If your a woman going in there I'd like to suggest you bypass him. We're already stressed and don't need that when were there to spend our hard earned money. There's many competitors around but I choose them because I had faith in there other reviews. I'll still go back again but they need a lesson in customer service, I don't have the answers, that your job. Listen before you assume gentleman!
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July 2024 by JepStar Tala
Austin has been super helpful with installing a new battery in my car. Thank you very much! Will come back again!
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July 2024 by Steve Kinsella
Windshield wipers needed replacement - went in - counter well staffed - immediately offered several price ranges for blades (I’m no expert!!) including rear window. Immediately wipers were installed - the rear wiper arm had to be removed and technician retrieved socket wrench and took care of it! Awesome in terms of price - service - and value.
