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January 2024 by Dennis Carter
The Branch Manager is not customer service oriented and as long time customer, I was very disappointed in his demeanor towards a Senior Citizen and Veteran. I will be leaving Regions Bank because of this.
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November 2023 by Mark Abbott
Great agent great service was very happy with the big bend branch
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September 2023 by Dr. Ivaylo Gueorguiev, DOM, DACM, AP
Sometime you wonder why you're a customer of a bank that closes early and never open on Saturdays and then during Covid time, impossible to get in because you had to make almost a week or two in advance appointment. Sometime I wish I never started my business with them, so now I don't have to have a difficult time getting into the branches because every time I drive by, they're close.This is every Region's branch, what a joke Bank. Time to change
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September 2023 by Danielle Cash
The bankers here are lovely, but the tellers are awful. You should never feel uncomfortable withdrawing your own money. I’ve been with Regions for over seven years and recently relocated. This is now my primary location, and I am considering closing my account.
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August 2023 by Wayne Alexandet
MY name is Wayne Alexander I've been a Long time customer here My Banking experience is superior from Mgr. To tellers. Very customer support. Region's is superior in All services. Wayne Alexander
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July 2023 by The String Smith
I do business here ALL THE TIME. Whether it is busy or not, everyone is always showing excellence customer service. Great job, keep up the fantastic work!
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November 2022 by Melissa Gee
Disrespectful ignorant people that don’t even want to do their own job. Don’t waist your time coming here. To this location nor this bank company.
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September 2022 by Maria Venable
My parents have Regions as their main bank and I often deposit funds into their account for them. I usually have helpful tellers but had an awful experience today. The teller was very rude and when I asked questions that my parents wanted me to ask, she said no without providing an alternative route - just dead ends. I won't hesitate to come to this branch because my parents come before rude tellers but I now know to not expect actual help.To add, the tellers decided to gossip while I was waiting instead of being attentive.
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July 2022 by Angel Rivera
The worst bank!!!!to open an account the are amazing but when you closet it ...it is a nightmare and you have to wait more than a month. Think twice before open an a county there.
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June 2022 by Camille Robinson
I come here every Saturday to cash my check. I'm always so very grateful when I get Lizzie as a teller! She's really friendly, provides great customer service and is so fast!!! She just has a super pleasant demeanor and I always enjoy her! Who doesn't love that!?!? So why not 5 stars? There's another teller who is the complete opposite and I always pray not to get here. She takes over 5 minutes to verify the check (I cash here every single Saturday from the same company), and don't ask for a certain type of bills ? she'll tell you she can't do large bills but it's a bank ? I think she intentionally doesn't wear a name tag so you can't complain about her. She's usually the elder Hispanic woman working drive thru. She treats account holders differently than non account holders and it is obvious, which is quite discouraging from opening an account because we're all customers here. Everytime I have to deal with her she leaves a sour taste in my mouth. If you want fast, accurate, friendly service seek out Lizzie or any of the other frontline tellers but avoid the elder drive thru lady.
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April 2022 by Melissa B
Gisella was amazing! Very helpful and super nice. She helped me set up my online banking in no time.
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November 2021 by Pixie B.
Pulled into the drive thru window like I do every month and request a money order, as usual they somehow think I want cash, I return cash and say I needed a money order. She gives me my money order and then accused me of stealing $200 from the cash I never asked for. When I go inside to find out her name (Janet) she says "oh I found it" Yeah don't go here, this bank literally scams you and accuses you of stealing. I think they are officially worse THAN Bank of America. Will definitely be closing my account with them. Imagine a banker who can't count money and accuses customers of stealing. I do not recommend this bank at all and Janet should be fired since she is incapable of counting. Unprofessional and stupid people work here.
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October 2021 by Gina Knotek
I always have a great experience when I go to my bank wether I go inside or use drive thru & never have any issues regarding anything. Also employees are always very pleasant! ?
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August 2021 by J He
I’m done with this bank, their ATMs are down ALL THE TIME, I’d have better luck finding a working ATM for an online only checking accountRegions, this is ridiculous.
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July 2021 by Rainbow_Ninja97
Hope you have 45 minutes to make a withdrawal.