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August 2023 by Cynthia Mcallister
Didn't have my curl product but the girl said it's a small store
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June 2023 by Mrs Davis
I have been in this location more than a few times. Today being my last. I entered the store and the male clerk who was in the register area walks away, out of site, in the back storage area I guess. I walked around looking for something specific and could have used some assistance. He walks back out a few minutes later down the next aisle. When he gets back to the register I said good morning. I know he heard me as I was not standing that far away. He clearly sees me but doesn’t respond. I walk to the front area and look at some other items. He never says anything, Not even as I was leaving the store. It’s very bad for business to have rude unprofessional unpleasant employees. Because of that I will take my business elsewhere.
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June 2023 by Ruth
Please update your operation hours online! Posting it on the door doesn’t help when you’ve driven for miles to get here only to find it closed?
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January 2023 by Choanne Menkhoff
I like the convenience and location. The store is clean, stocked and the professional staff is very helpful, knowledgeable and friendly.
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November 2022 by Carmen Ocasio
Went into Sally Beauty store on Tuesday on Big Ben Riverview on 10/25/22 in the evening. As soon as I walked in--I was greeted by Casandra. Her and Noely who were working together that evening made a great team. I was desperate for an OPI nail polish color called Mandarin, but they did not have this color. I asked Casandra if she could call the other Sallie stores to see if they had it. She called three different Sallie stores and was on the phone for a while. She did the phone call with a pleasant smile and was very patient on the wait time. Meanwhile- Noely continued to help other customers, helping meet their needs and ringing them up all with a smile and very pleasant as well. You do not get much customer service these days, but these two ladies were outstanding. The other stores also did not have the color I was looking for--but I found a color close to the Mandarin color in Riverview. The nail polish is ASP Long Wear Polish and the name of the nail polish that was closest to the Mandarin color was called Hot Mess--and it was a pretty close match. Finally, my time spent there over 30 minutes was pleasant, a lot of fun and my nail polish need was met. I am a happy customer of Sallies on Big Ben in Riverview. Thank you, Casandra and Noely, for your outstanding service. Carmen Ocasio
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August 2022 by Lisa Ortiz
Do not visit the Riverview location as this store hours for closing time is incorrect!!!!!!!!! I arrived at 7:08 pm this evening due to the google time reporting .The closing time states 8 pm and cashier informs me that they are closed .I guess Google didn't get that memo !!!
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January 2022 by David Long
It had what I needed and the salesperson was helpful.
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December 2021 by Emily Diaz
The guy that was there working I didn't get his name. But he was very helpful and pleasant!
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August 2021 by Amelia Getachew
If you’re in a hair emergency this is NOT the location to go to. The staff is friendly but there are so many operational issues regarding the tender/card reader, stock allocation, cash on hand, etc. Every-time I come to this location there’s a problem with the alarm system, the door being jammed shut, the store not opening on time, the card reader isn't working, there’s not enough cash on hand, and the list goes on and on. Like I said friendly staff but the regional manager has failed this team. They are not receiving support nor are they set up for success.
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August 2021 by Sapphire Jones
I didn't catch his name, he's been a hair stylist for 19 years and was previously in a different store, I came in for blue hair dye but desperately wanted to bleach my hair too, I have PTSD of my hair frying and falling out, becoming brittle and dry afterwards etc, he recommended a bleach cream hair bleach protection and a couple other things, I was able to do everything by myself by carefully following his instructions which he told me twice, thank God, because I have horrible memory but I went home excited and confident. I'm happy to say SOMEHOW, I didn't think this was possible, my hair came out bouncy, silky shiny soft and the color came out amazing. Because my roots were yellow and I added blue, it came out a little green which obviously will happen when adding blue on yellow, but the ends soaked up the blue, giving it a balayage look which i love. Thank you for taking time to talk to me, I spent $58 and was able to bleach my hair and color it without any hair fallout and it's soooooo soft! Wish I caught your name when I was in there so I could give full credit.
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July 2021 by Emily Bean
Always great customer service at Sallys! Great stock at this location.
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May 2021 by Vicki Anderson
Got in and out and feel more beautiful already!
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May 2021 by Marisha G
Greeted when I walked in. Helped while i stood directly next to a product i needed? Not sure why we are being charged for bags now but...that's not on the employees.
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May 2021 by Kathy Becker
Never went there
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April 2021 by Karah Govantes
Ladies were only half knowledgeable about questions I asked.
