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January 2024 by Daja Belt
I took my dog here this week for grooming and they cut him in multiple places! They called to inform me about cutting his leg however when I get home I see it was more than one place they told me about. They told me to just go to CVS to get liquid glue and he would be okay. Yes they gave me the grooming service for free but that doesn’t make anything comparable to how my dog is now. He barely will let anyone touch him and is still hurting. Please don’t take your dog here, I know I will not anymore especially due to learning he had more cuts than they informed me of.
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November 2023 by Delia ferrer
Take to long
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August 2023 by Deborah Chavis
Another wonderful beauty salon trip for our Husky Sasha. Prices are so fair and they always take such great care. Thanks again.
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July 2023 by Dana Craemer
We left our frenchie puppy to come back with his rib cage exposed, smelling terrible with feces on him. We are still waiting for the owner to call, it’s been 3 days. When we picked him up we were informed he escaped and ate a wall. Seriously?!? We left a lot of food to get back 3 quarters of it. I would not trust this facility with your pet, never again!
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July 2023 by Debra Balkman
My dogs have been going to this salon for years. They take great care of my very old shih tzu. My dogs are never scared going here.
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July 2023 by Briana Arthurr
Very great place to bring your pet they are very professional, help with what questions you may have. Definitely recommend bringing your pet here 10 out of 10
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May 2023 by Lucian Adams
Bella has a good time there. She gets excited about getting groomed. The time away also gives me a break. German Shepherds can be velcro dogs. They do a good job with cleaning up all that hair. I'm very happy with the service.
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May 2023 by Enzolini The Don
I really don't like writing bad reviews, but after email attempts and calling up to speak with the owner, nothing. This is the 3rd time bringing him in, and the first 2 times was ok. However, this visit was disappointing for the fact that my dogs both ears were cut by the clippers or whatever they used. After the visit, I noticed him shaking his head. I figured because of the haircut and the bath, however, he would continue shaking his head the next day until I looked and noticed his ears. They were cut on both . I put some antibiotic ointment for dogs and applied. They are scabing but healing. I don't think I will return. Had the owner wrote back or called me as I asked, I probably wouldn't have written this review. I most likely won't return, but I felt the need to let explain. They might need to hire more groomers because the lady, though nice, seemed overwhelmed, and I feel she did it by accident because she was rushing.
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April 2023 by Shaena D.
Worst experience , I've taken my dog here for years But, today I was completely unsatisfied with my dogs hair cut . He gets the same cut each time and it's on the ticket , When I picked him up his ears still have small twigs in his hair , he still had eye boogers and his hair did not look like they scrubbed him at all , or smell like he was bathed ! The lady at the front said it was a different groomer than WHO I USUALLY GET , but that should not matter at all ! I never assigned a specific groomer ! Very unhappy !
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February 2023 by Laura Garcia
The salon had a great groomer. Whoever when she left, they gave our dog to another groomer that rushed the service and didn’t do much at all. They just showered our dog but didn’t not get any knots out or didn’t even cut her hair. They received the feedback and did not give another grooming to correct what they did, nor offered a refund. Very dissatisfied with management and the overall experience when faced with a not so satisfied customer. Would not recommend
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November 2022 by Jany Milena
Milena did a wonderful job with my dog rose! She knows exactly what the client is looking for. I will definitely be coming back to her again .
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October 2022 by Jessica S
My husband and 2 sons brought our 2 beagles here to get their nails trimmed and when they brought them home I was shocked to see their nails did not look trimmed and were still long and jagged. The company said our dogs were fighting the nail trim. Then please get another person with more experience to do that job instead of a young man who didn’t know what he was doing. We paid $30 for this and won’t be back.
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October 2022 by susan blick
As soon as we walked in the door.. we were greeted with a smile ... Everyone was so sweet to my little Jackie... Thank you for making space to get her nails clipped ... See y'all soon
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September 2022 by Chelia Hilton
I really wanted to give this place a shot. I read the reviews and they seem good. The first visit was ok. The cut wasn't horrible. Pork chop looked ok. The 2nd visit was bad. His fur looked like he got in a fight with a weed Wacker and lost! The cut was choppy at best. Today was his 3rd visit. I had hoped that last cut was fluke. I just picked pork chop up, and he looks absolutely horrible. They completely cut his eyebrows! He has long pieces of fur sticking out of his face. I called to let them know I was not happy because he is now missing his eyebrows, and they asked if I wanted to take him back to get groomed again the next day. How does that help? You can't glue his eyebrows back. I'm so let down by this groomer!!
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September 2022 by Aspen Kieffer
I dropped my cocker spaniel off yesterday for a full grooming and from the start was a bad experience. I dropped her off at 9 AM the customer service was non existent. I then called at 12PM to see how my dog was doing and see when she would be ready for pick up. They told me she was almost done and I could come pick her up. I arrived at 1PM for them to tell me she wasn’t done and it would be another hour and a half. My fiancé then picked her up at 4:45PM after they called me and told me that they were done for the day and I would have to bring her back tomorrow to finish. The groomers did a hack job while cutting my dogs hair. She had half of her hair still on her, cuts all over her, they didn’t give her a bath just half cut her hair and still charged me the full $70.00 for a full grooming. I will never take my dog back there and would never recommend this place to anyone who loves their pets.
