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September 2023 by Margaret Saldana
The gentleman that changed my oil was nice and polite. But all that was done was the oil change and windshield fluid added. They did NOT check anything else like it showed on my receipt. I even asked him about the pressure on my tires and he said they had been checked when clearly they had not checked anything. Someone needs to be in charge making sure that what it says that got done is actually getting done.Service: Oil change
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September 2023 by Deanna Lewis
I’m sure ppl complain about the length of waiting. But most times they are fully staff and very efficient. I wouldn’t want anyone rushing with my car. When they are short staffed then what do you expect. And still I wouldn’t want them to rush my car when it’s my turn. They staff is always nice and offering water while you wait.
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September 2023 by danielle williams
It was my first time coming here as I am new to the area. I waited for over an hr and when it was finally my turn the guys that was working was complaining how many cars they have seen so far that day. When I picked the level of oil changed I was the employee made me feel stupid for pick the $88.99 instead of the $99.99. He then preceded to rip out my air filter and said I needed a new one and I mention my husband will replace it and he mocked me when i said that. I went ahead and did it since he ripped it out and broke it but “lucky” he had a coupon for a free one. After I paid and left they did not give me a new sticker to tell me when I need the next oil change and I looked at my bill and they charged me for Fuel additive which I did not want and it was an extra $13. They never opened the gas tank or anything. I will never be back and I will drive over an hr to go to my previous mechanic.
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September 2023 by MARIELA JENKINS
Horrible experience .I take my car there all the time to have the oil changed, I realized that not even 3 weeks have passed and the oil light started to go off, I waited for the miles according to the sticker they put on the door, but this time I took it to a mechanic because the engine light came on. The mechanic realized that it had no oil and the filter it had was from years ago, which means that every time you take it there, you pay and they don't change the oil and They don't change the filter either. They need to supervise the people in dow stairs, next time if you go that place , take a look everywhereService: Air & cabin filter replacement
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September 2023 by Chandler Wilhoit
This Take 5 is the best oil change shop I’ve ever been to! Ty & everyone working there was super friendly, made us laugh and took care of the oil change & filter change super quickly! This will definitely become my one and only oil change spot. Thanks, Ty!!
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September 2023 by Marie
I wish I could give this place a negative or a zero star. Ty, the technician that checked my car in was very rude and disrespectful! I am not going back to this location. This was our conversation when I got there:Ty: have you been here before?Me: YesTy: I need to scan your door.I opened my day door and he scanned my car.Ty: I see you’ve gotten Full Synthetic oil in the past. Do you want the same service?Me: Yes pleaseHe then proceeded to yell at me with an attitude, you’re not looking and answering, I am pointing to two options.I replied but you asked if I wanted to go with the same option from the prior visit and I said yes.He started kept arguing with me and said I could charge you this option while pointing to the $99.00 (higher) option.I said that’s fine.He said say less (again with an attitude)Upon paying, he handed me my receipt and the sticker to put on my windshield. This is the first time I’ve been handed the sticker of my next due date for an oil change as opposed to the tech placing it on the upper left of the windshield. Not a big deal and I placed the sticker on the windshield.Upon the lady being done with my oil change, I asked if he could please help me to reset my setting because my car still had the “maintenance required” alert.This man looked me in the face and said I don’t know how to do it. Ask the lady that change your oil and walked away.The lady helped me reset my setting and I left. I was so upset and felt disrespected at all levels. I don’t know this man from anywhere and didn’t do anything to cause such behavior, I was nice and friendly when I got there.….. I still don’t understand why he was so rude to me. For $100+, I’ll be sure to take my business some other place.
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August 2023 by MARK SELAND
GREAT EXPERIENCE!!!! Every single person I encountered smiled and were quite friendly. Did an awesome job! Highly recommend and will go back there again.
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August 2023 by Erica Armand
If I could give more than 5 stars I would! This place was fast and the guys working there are very courteous and friendly!! Excellent place to get your oil change with the convenience of a drive-thru!!!!
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August 2023 by Tyler P.
Being active duty military I have been to a lot of places and this is at the top super respectful and great service and hooked it up with a cold bottle of water! My service employee was Tyrone Ashley took great care of us !
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July 2023 by Mohammed Arafat
They broke my glove compartment and installed the cabin filter wrong, promised to replace like 3 months ago and they didn’t. Went back twice to check up on the part they supposedly ordered but everytime they lie again and say we will call you and they never did. I go to valvoline now and the difference in service and professionalism is like day and night! Do yourself a favour and avoid this place.
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July 2023 by Angel Cleary
Employees are respectful and polite and quick. I never had a problem with them. I've been going there for the last 3 years.
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June 2023 by Michelle Fitzgerald
They were all so awesome!! Ty was especially amazing. Worked hard to make sure I got a good price & enjoyed my time while there.Service: Oil change
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June 2023 by Elizabeth H.
I went for an oil change and everyone was so nice and professional and got my oil change done super quick! They were all friendly and recommended/ educated me on things instead of guilt tripping me for not upgrading everything. Can't wait for my next oil change!
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June 2023 by Bill Stratton
Had my oil changed here 3 weeks ago. When we brought the car home I noticed it was leaking oil in the driveway. My wife took it and someone looked it over and said the oil cap wasn't tightened. They supposedly inspected underneath the vehicle as well. Today we were driving over the skyway and heard a horrible scraping noise. When we we able to pull over I saw the heat shield had fallen off and was scraping the pavement. I managed to repair it well enough to drive home but now I need to take it to a mechanic. The heat shield and a lot of the housing near it is destroyed. Unacceptable. Never again.Service: Oil change
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June 2023 by Taylor M.
These guys were quick professional and informative. They educated me instead of pushing me to upscale me.
