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November 2023 by Mr. Dilligaf
Management doesn’t have any standard operating Procedures, or they choose not to follow them. Thought tractor supply was the working man store, but don’t bother. There’s no integrity with the leadership here. would rather shovel dirt in the Middle East again then step back foot in this discriminatory establishment.
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November 2023 by Andre Smith
Title: Disappointed with Tractor Supply Company’s Misleading Poultry Sale (Big Bend)I recently had a rather frustrating experience with Tractor Supply Company when I purchased what I thought were hens, only to discover that they were actually roosters. This misleading sale left me feeling disappointed and dissatisfied with the company’s practices.First and foremost, when I went to the store, I specifically asked the employees for hens. I provided them with the purpose of my purchase and emphasized that I needed female chickens for egg-laying. Unfortunately, it seems that either the employees were misinformed or the company knowingly sold me roosters instead.Upon realizing the mistake, I immediately contacted Tractor Supply Company’s customer service to express my concern. However, I was met with little sympathy or assistance. The Manager Justine I spoke to seemed disinterested and offered no solution or compensation for the inconvenience caused she clearly don’t need to be working in customer relations. This lack of accountability and customer care was deeply disappointing.Furthermore, the misrepresentation of the poultry sale raises questions about the company’s integrity. Tractor Supply Company should prioritize accurate labeling and ensure that customers are provided with the correct information about the animals they are purchasing. Selling roosters instead of hens not only wastes the customer’s time and money but also shows a disregard for their needs and expectations.In addition to the frustration of ending up with roosters instead of hens, I now have to deal with the challenges that come with owning male chickens. Roosters can be noisy, aggressive, and will require separate housing arrangements due to the fact my HOA doesn’t allow them. This unexpected burden could have been avoided if Tractor Supply Company had been more diligent in their sales practices.Overall, my experience with Tractor Supply Company’s misleading sale of roosters instead of hens was deeply unsatisfactory. The lack of transparency, unhelpful customer service, and the inconvenience caused have left me with a negative impression of the company. I would caution others to be wary when purchasing poultry from Tractor Supply Company and to double-check the accuracy of their purchases to avoid similar disappointments.
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November 2023 by Linda Moss
Went to this location to purchase a trailer after many issues with renting from Uhaul. Nichole was amazing in that she let us bring our bike and test it out on the trailer (to make sure it fit) before purchasing. Once it worked, she helped with the selection of 2 spare tires and provided a quick and easy check out process. Couldn't have happier with this shopping experience (great customer service) and will definitely return in the future.
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September 2023 by Brett Golden
Chicks, whatever hatchery supplies you be sure they're vaccinating for Mareks disease, I had 50% I purchased in July die in the worst possible way losing all motor function, now I have to wait and see if the rest of my very healthy flock is infected as it's very contagious, also there were males mixed in the "female only" batch, I purchased here thinking a large chain would have better quality control, I have never had a worse experience raising chickens in 17 years, will never purchase from TSCo again.-One of the chickens I nursed four weeks trying to save it.
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August 2023 by Jordan Cross
Josie is one of most rude and unprofessional people I’ve ever came across in customer service. Super rude for no reason!
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July 2023 by Tamara V
1) the dog wash has been out of order for 3 months now2) I owned 4 dogs, tractor supply is down the street from where I reside. We buy all our dog food there and Ofcourse other supplies. We tried to support our surrounding businesses. In all these years I have never return anything nor like the hassle to do so. I came to Store 2334 riverview fl on 7/24/23 at 8:30 pm to buy a specific puppy dog food. After being ignored by a passing employee, I walked to the register and a gentleman employee was there, I asked if your store carries the pro PUPPY Purina in salmon, the employee walked me over the dog food section and he said the store doesn’t carry it, but he suggested for me to buy pro plan Purina for ALL AGES, I explained to him that my puppy is very allergic and it needed to be pro plan puppy Purina salmon specifically, the employee said since the 1 left bag of dog food said “Purina ALL AGES salmon and other ingredients” it will work for my puppy unless I wanted to buy a different brand, I explained that I rather buy all my dog food same brand and all in one store. So I decided to get it. As I finished paying I asked the cashier since that was not the specific food I was looking for, in case my puppy broke out on an allergic reaction due to the food, how long do I have to return it? The cashier explained that they do not do any type of returns on open dog food. What?! I am getting a bag of puppy food 33lbs for $69.99 + tax total $75.24 soo if my puppy breaks out in hives after few days, or the first week, I can not return it ?!! She said no the store would not loose money on open bag of dog food cause they can not resale it, therefore no returns if dog food is open.I returned the dog food I just purchased instantaneously. I will order all my dog food from amazon or petco. I have never return anything and I wasn’t planning to return it unless my dog broke out in hives. I’m not loosing $75.24 neither. I will order all my dog food and dog supplies from Amazon, and there it is, this is how business loose sales and customers. THERE IS NO SATISFACTION OR GUARANTEE ON DOG FOOD IF BAG IS OPENED.
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July 2023 by Catherine Hughes
I love it there. They have just about everything for all kinds of animals. My dog loves going there too.
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July 2023 by Jenny G.
Tractor Supply in Riverview Big Ben Fl July 2023I had to give 1 start to be able to put my review. 1) Dog wash has been broken for 3 months now 2) if you buy dog food and you dog is allergic tooo bad ! Even thought their return policy states, if you are not satisfied bring it within the 30 days with proof of purchase. I used to purchase all my dog food fir my three dogs there, In all these years I have never return anything but we got a new very allergic puppy and more dog food is needed. Well, after I just purchased dog food for my new puppy and since they do not carry the exact puppy food I was looking, I decided to tried a new dog food suggested by an employee ( after all I want to buy all my dog food for my 4 dogs in one place) as I finished paying at the register, I asked about the return policy they informed me that they do not return open dog food what!?? I just purchased a $80. Bag of food and if my puppy breaks out in hives after couple days I can't return it ?? The cashier said nope they will not take the open bag of dog food because the store can not resale it and they will loose money smh!! well I immediately return the dog food. I will order all my dog food from Amazon where it's delivered to my door at the same price or cheaper and if I have a problem I can send it back . This is how stores loose sales and close businesses. We tried to support small businesses but sometimes they make it impossible
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July 2023 by Dolores Kenny
I was looking for vegetable gardening supplies and I was disappointed. No plants, lots of seeds but little else of what I was looking for. Ended up going to Home Depot.
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July 2023 by Doug Hardesty
Dog Wash seems to either be out of order or not well maintained. It is one of the reasons I started shopping at TSC. Would not take much effort to maintain it.
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May 2023 by Ernest Tuff
Today I went into Tractor Supply to buy PVC hose, as soon as I walked through the door I greeted by an older lady. I'm assuming she was the supervisor or some kind of lead. I just wanted to let you know that you all carry PVC "HOSE" just to enlighten you on your store. You also have PVC pipe too...educate yourself on T.S. inventory please. The cashier was Debra so she could tell you the supervisor name.
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May 2023 by Timmy Shigley
TSC's are always so consistent. The Big Bend location is always clean, well stocked, and they're always friendly and helpful.Nice job!
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April 2023 by T Hight
A very nice man named Jody helped us with purchasing baby chicks and ducks. I remembered his name because my brothers name is Jody as well. He was Extremely patient and very helpful. Thank you so much for helping us. God bless:)
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March 2023 by Tina Fischer
Had a great experience shopping here! I needed help picking a food out for my dog and Megan was very helpful with finding the right food. I would happily come back for the great customer service.
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March 2023 by Renata Ashcraft
Came in to wash my dog, and a customer had locked herself and her dog in there, not letting anyone use it, waited 13 min and mention to staff, and no one did anything...
