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July 2023 by Rylan Capps
Very friendly, took a minute to get a truck. It was a challenge to pull out the truck, but they allowed me to turn in late free of charge so I agree with my 5/5
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June 2023 by Elizabeth Wilson
We bought some U-Haul boxes and tape from here for our most recent move, and although service is slow compared to other U-Haul locations we’re accustomed to, this was the closest location for us and they had the two box types we were looking for in stock—small and book. It took a while to accomplish the return of the excess boxes, as the woman behind the counter is elderly and was having difficulty with the system or something, but everybody is nice. When we initially picked up our boxes, a gentleman kindly put them in my vehicle without me even asking, which was so thoughtful and courteous. You don’t experience that kind of customer service at most places anymore. We wouldn’t hesitate to get supplies from here in the future, although we prefer to do our rentals with U-Haul of Brandon because they’re a massive location with a lot of stock and traffic they’re used to managing really efficiently.
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December 2022 by Amanda McDonald
I previously used this U-Haul dealership because it is literally 2 minutes from my home. I’ve rented multiple times with no problems until recently. My partner and I run a business where time management is important. This visit was very frustrating and disappointing. I love the elderly, but lady that was assisting me what not fast, nor knowledgeable able why I could not rent when I’ve rented there multiple times. The only explanation I get, repeatedly was that I “we do not rent out of state licenses holders”. Apparently, the owner changed their policy (verbally) where out of start license holders can not rent from them because of recent incidents with their U-Hauls. I am military with an out of state license and i do not have to change my license to the state I am stationed in every-time I PCS. I understand why they changed their policy but an alert or notification on their website would be very helpful because time is very important our business.So all and all if you are military and hold an out of state license do not rent for here.
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December 2022 by Connie Rouch
They charge you for extra days they charge you for not putting gas in the vehicle even though you put gas in the vehicle they charge you for a dolly even though you didn't get a dolly and when your sent north to pick up your uhaul you reserved weeks in advance and it's 30 miles out of the way cause your moving further south.
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November 2022 by Thomas Dankerl
Fantastic Efficient knowledgeable Service Technicians. Friendly family atmosphere with prompt service on demand.⭐️⭐️⭐️⭐️⭐️
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August 2022 by Thomas W Domin
Did a good job when we rented a U Haul
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May 2022 by Khiara B
Thank you for your quick help! Called to see if they can install a Trailer Hitch on Mazda CX-5 and they were able to schedule us the same day. Price is super reasonable! There is a small seating area, 2 chairs really, that we hang out around while waiting for the work to be done, WIFI works perfectly, overall it was exactly what we needed!
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February 2022 by KT S
I wanted to thank Derrick who was a lifesaver to my friend and I with our UHaul rental a few weeks ago. He made sure we had the right size rental (we had overestimated the size initially), and then was kind and considerate of our particular situation. Professional, patient, and kind. In a day full of wrongs, he really made it go right! Thank you so much!
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November 2021 by Katie Sheridan
I wanted to thank Derrick who was a lifesaver to my friend and I with our UHaul rental a few weeks ago. He made sure we had the right size rental (we had overestimated the size initially), and then was kind and considerate of our particular situation. Professional, patient, and kind. In a day full of wrongs, he really made it go right! Thank you so much!
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April 2021 by Emily Silas
TERRIBLE customer service. I was very nice and this man and an older woman were so rude. I was with two people helping me move, both are black and were stared at very heavily by the employees and treated differently from the other customers present.
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March 2021 by groove u
Second time using Sunrise Auto Service for U-Haul Rental for one way trips to Port Richey to move furniture to our son's house. Joann and the guys are fantastic. Reservations were a breeze and Joann did a great job booking the truck. Great Job Sunrise! Will definitely use again and refer to family and friends.
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February 2021 by NORMAN MACKENZIE
Crazy lot Rediculous Busy...
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January 2021 by MOVEwithMOM. com
Mother & Sons Moving loves doing business with this family Owned business! 5 Star Plus Uhaul Dealer!
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December 2020 by Vickie Hamm
I really don't know who did this review, but it sure wasn't me...They asked for my email and I gave it, I guess that's how they have such good ratings, says I reviewed 3 days ago...I DID NOT!!!! The elderly lady had a problem with computer, Grandson said let me help, lady screams "Sit down" I know what I'm doing! I paid for 4 days 82. And 100 miles @ .59 a mile... Debited my bank 158.00 .I kept truck 3 extra days which was 60., I also put 47 extra miles on the truck, 47x59is 30.?? So the grandSON , waits on me to turn the truck in, and says it's 3/4 of a tank of gas, needs to be 1/2... I just filled it to half at Riverview drive and 78th street. So I question that, he tells me. I don't care what you paid, were discussing what you owe! You owe 147 x 59. Plus 3 days, I say I paid the 100 miles already, I only owe 3 days and 47 miles. He tells me if I'd be quiet, he could explain the whole amount I owe...I say the apple didn't fall far from the tree, granny, son and grandson, are definitely writing there own reviews. And they are not nice, kinda creepy...IF THERE WAS A NEGITIVE I WOULD GIVE THAT...THIS IS WHAT THEY PUT!!!!!"In and out quickly, nice older lady...price good too.."
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December 2020 by N.C. Ewing
Used for uhaul rental. They were friendly and professional. Would recommend.
