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December 2025 by Naija Landers
Polite and didn’t mind explaining instructions to save the trouble for next time. Helpful.
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November 2025 by Althea F
11/20/25 at 6:15pm - Terrible customer service! I dropped off an Amazon return and the young man never opened his mouth to greet me, say hello, goodbye or thank you. Not one word the entire time. I will use another UPS for my services.
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November 2025 by Kathia Suero
Update *** 11/8/2025*** I went back today and was treated wonderfully. Tristan was amazing and friendly. Thank you!
We went to UPS to drop off a package. After scanning, we realized it didn’t fit in the designated drop-off area. There was no one at the front desk, so we called out, and a young man came out looking very annoyed. I asked where I could leave the box — he didn’t greet me or even answer, just pointed to the counter. We asked if something was wrong or if he was upset, and he rudely replied that this is just how he is, that nothing’s wrong. We left and will never come back. As we were walking out, more people started arriving, and we could hear that he didn’t greet them either — just asked, “What do you need?” in the same unfriendly tone.
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October 2025 by Stan Wilson Jr
The Best UPS Store Hands Down ! Always willing to go above and beyond! Customer service is always delightful. This is my store from now on. Thank You !
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October 2025 by Freddie Goggins
My package is still missing, and I am not happy at all. The clerk asked me if I wanted a receipt and I said yes, which is the only reason for the proof of my package, my package never was scanned leaving the store!!!! Bad business!!!
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September 2025 by Victoria
Omg Charles is one million.Very professional , outstanding person ,I will always recommend him.
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September 2025 by Donna Hansil
Employees are asleep and don't seem to give a hoot about anything.
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September 2025 by Yusupov Sanchez Luna
Why are you charging a fee to RECEIVE an email? That's some petty bs. Y'all shouldn't be doing that. No other business does that LMAO y'all's tracking sucks
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August 2025 by Ana
Jaquan & Tristan were both super patient and helpful to me today! Thanks to y'all the rest of my day got so much easier! A+ service!
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August 2025 by Ronald Patrick
Why have a phone number if it’s never answered and when it is they just hang up. I’ll be looking at relocating my mailbox services elsewhere.
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August 2025 by Joshua Lindsay
Inappropriate Music Playing During Business Hours
I was in the store a couple weeks ago and there was inappropriate music playing in the store during business hours.
Was surprised that was the case. Definitely not what I expect walking into a UPS Store.
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August 2025 by Joseph “Matt” Mathurin
Very courteous and professional staff
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August 2025 by James
Charles packed a highly expensive guitar modeler extremely well without me even considering the proper wrapping it would need to go to California.
The box ended up being badly damaged but the unit was in perfect condition reported by my buyer. Excellent care and attention from Charles. Thanks again.
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August 2025 by Aaron Cutler
Charles the store manager at the Bloomingdale UPS Store, took the quite a bit of time to help me rebox a rather cumbersome Amazon return! We do not see customer service like this regularly any more! Thanks again Charles!
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August 2025 by Karin Kearns
Today I accessed your shredding service
No one else has this service
I needed to shred my deceased mom’s medical records, appreciate the service
