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November 2023 by Tony
Stay the heck away from this hole in the wall..it scratches rims, especially if you choose no tire shine,the mechanism does not move much out of the way..had to finish cleaning the rims after it put tire shine all over them. The one attendant nice guy they re-washed the car but the rims still came out full of tire shine..so it seems like this place does not clean rims properly either..and the other funny looking attendent sure is lazy as well
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November 2023 by Derek Jones (derek jones)
2nd time here..first time the black gentleman ran the brush on the bumper 2x. This time the guy with ear buds basically washed my whole car with the brush before the car wash. I'd check who it is before paying. But it was a good wash.
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October 2023 by justin etheridge
Honestly I’ve been to many car washes in Tampa and by far this is the best quality and service you can get. Marcos helped me out with my rental that was damaged and made it look brand new thanks Victory Car wash on 301 you all are the best!! 5 stars!
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September 2023 by Trevor Godfrey
I typically hand wash my cars. I got the $28 wash and when I pulled up the worker used a stiff brush on my windows trunk and hood. This brush left A LOT of scratches on the paint. I can see them going crossways, the same direction he scrubbed in. I sure hope I can get in contact with someone to resolve this unlike others on here.
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September 2023 by GoD_ Boom4u
UPDATE: Go to bubbledown just opened down road.Most of the people who work there guide your car in without looking. I have scrapped hubcaps because they don't pay attention. I now have to pay for new hubcaps. Car isn't always the cleanest. It is an older car wash. I visit 5x a week currently,but will find a new wash. Bubbledown just opened down the street.Update: they are always closed, gate up blocking driveway again. I'm done, if it drizzled for 5 mins they shut down rest of day, it's Monday Sept 12th 11am not a cloud in the sky. And the barricade is up, cause they're closed, now I have to pay 12 for a wash down the road.
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September 2023 by Jackson Morgan
They have really turned things around in recent months and do a great job detailing the car before it goes through the wash.Friendly service and good prices, been though 50-60 times with no problems
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August 2023 by Carlos Robles
Staff was super friendly and they had towels for us to use as well as carpet floor cleaner. Car came out clean as expected. Will go back 100%
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August 2023 by gus acosta
Just yesterday for the first time, my Ford Expedition never looked so good. I’ve been to a number of car washes and this one deserves five stars. They were very friendly and very helpful, especially Liliana. Thank you and enjoy the moment.
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August 2023 by steve castillo
The worst experience with any subscription provider ever. I cancelled my service in April. I noticed I was still charged, so I call multiple times, no one picks up any of my attempts. I walk in twice, no one can help me. The third I walk in an employee says they have the ID number and they’ll take care of it. I check my credit card statement and there’s another subscription charge. I walk in and refuse to leave until I have my situation resolved and reimbursed for the 3 months I was charged after believing it was cancelled. They final claim they cancel it and my refund will be given back in a week to the card that was on file. Two weeks later and no one can get a hold of a manager in person or on the phone. So I’ve just resorted to disputing the charges through my credit card company and this review. Their washes were never great and the only reason I went was because they were the closest. But this is the worst customer service and service in general I’ve ever had.
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August 2023 by M Paula N Cardenas
The vacuum does not have enough power to do a decent job. They guy that was supposed to help with guiding the car to the entrance of the car wash was on the phone and a little slow. Would not go back, but it is not too bad.
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June 2023 by Miguel Galano
I like victory car wash my truck looks great
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June 2023 by Christina Lim
I signed up for their monthly service for quite a while, which wasn’t worth it. They charge 24 a month but it’s basically $6 for a wash. To break even u have to go once a week. I tried my best, but it ended up being a waste. Car was never really cleaned and vacuums there are extremely weak. One day, my car came out with a warning symbol. I drive a new bmw x3, nothing should be wrong. I check with bmw service and they told me I have water leakage on top. The rep says they have a team working on my car, and the professionals let me know that it is obvious that I go to automatic car washes. I confirmed that I did, and They let me know auto car washes are the worst for luxury cars. It has too much force in the brushes, it pushed over my shark fin, and now the car can only continue to get worse until they detach and run a diag test. In the end, my bmw rep has taken money out of my account of $1,318 did I call this location demanding for reimbursement? No, I did not. There is no need to fight with employees who will simply tell me that I do not have proof. All I can do is let everyone know what happened to me.
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April 2023 by Gustavo Rodriguez
Very nice car wash. And the prices are on. Honestly I haven’t find those prices anywhere else
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April 2023 by Customer
I have been using this Victory Car Wash since they opened. I had an incident on 3/9/2023. Towards the end of my wash, just before the blowers I saw my steering wheel j**** When the wash was completed I checked my car and noticed a 1/2” gouge in my black rim. I filled out an incident report with Enrique and he said they would review their cameras - He also said his general manager would be in touch. I left multiple messages on the voice mail. Three weeks later I stopped by to see if there was an update - Enrique said he was surprised Frank hadn’t reached out to me. He called the GM right then and they asked to meet me at the wash the next day, same time. I did and Frank was a no show. I left my number with a female employee and asked her to please just have someone reach out to me. Here we are a month later and nothing.
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April 2023 by Paz Life
First and last visit. Purchased the basic car wash $10. While vacuuming, I noticed a LOT of dirty spots that rubbed right off with my thumb. The right side and front were the worst. I cleaned it with a baby wipe I had in the car.