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December 2023 by Deborah Ferguson
Metropcs By T-Mobile sucks harder than a tiny straw throw a thick shake & that's keeping it PG. They'll wear the hell out of how much of a "loyal customer" you are all while crossing your fingers just keep getting your money. Those "supervisors" that you have, they know no more than the reps you provide. Y'all need to get a clue, your Service is actually less than a 1 Star..... I'd rather help myself.
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October 2023 by Flip Wad
Great guy! Great service!
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September 2023 by Jeminie Finney
Good customer service!!!
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July 2023 by April Beatty
Noel is a rude thief my upgrade was 99$ he charged me nearly $200 when I told him that wasn't correct he treated me like a dog an refused to return the phone I just now bought so I could go somewhere that wasn't gonna overcharged when the 99$ price is clearly posted he said I must not know how to read or understand tax but I know a hundred dollars tax is unreasonable then when I get home I realize he changed my phone bill for no reason at all I had to spend time with customer service to get it fixed I definitely do not recommend this place and I have also made a formal written complaint to the better Business bureau also I have an investigation into the manager of the store from Metro PCS T-Mobile they said he should be fired when I was on the phone with customer service after looking up my receipt
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May 2023 by Elisha Debrosse
The manager is really rude!!!! My aunt wanted fix her phone and the manager was speaking rudely to her and told her not to come back to his store. The customer service here sucks! I do not recommend anyone to come here!!!
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February 2023 by Gary Anderson
Salespeople are useless and refuseto refund money! Horrible service!
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September 2021 by Bob Richard
Youssef was great super kind and provided a quick and efficient service. Great customer service skills he went above and beyond to help me with the issues on my phone. I will continue to come to him!!!
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September 2021 by Emily Lopez
I had an amazing experience the customer service was amazing the associate Youssef was so kindly and helped me with everything and answered all my questions
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July 2021 by Michelle Pinder
Thank You JAY!!! You're a Angel. Best service ever?
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October 2020 by Paul Douglas
Staff definitely needs to be more knowledgeable.
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December 2019 by Rebecca Dyda
Ace is very knowledgeable & helpful. Saved me money while giving me more data. And got my contacts back when the first store I went to couldn’t. I’ll only be going there from now on.
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September 2019 by Winston Wright
Ace Helped me when noone else could. Smart guy
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February 2019 by Rebecca G
Ace is very knowledgeable & helpful. Saved me money while giving me more data. And got my contacts back when the first store I went to couldn't. I'll only be going there from now on.
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April 2018 by Ty' Gaskin
Garbage Place Took my iphone there to go get fixed they asked $80 to fix it right after they literally said $65 so they just made a price up i didn't. Care i just wanted my screen fixed they said it would take 3hours that turned into 3 days and when i get my phone back they fixed the screen but the home button was broken they broke my home button i called them and told them they broke my home button they. Told me they can fix it for $50... They want me to pay for something they broke smh worst location
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March 2018 by Lisa Aiken-Guadagni
Locked their doors as i walked up 5 minutes prior to stated hours. Employee shrugged his shoulders and walked away.Last time i will give this store my business.