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January 2024 by Summer Myers
The location is very scretchy. I signed up to do mobile check in/pickup but when i arrived i had to go into the gas station and wait in line to get the rental key. Okay. Brought the uhaul back in the same location and when going into the store to turn back in the key they made me move the truck several times before allowing me to return the key. They were trying to add more miles on. One more mile was irritating but I didn’t complain, i just wanted to get home. Did not give me a receipt upon checking out but when i received it in my email the man added insurances on that I declined several times. Adding another $15.00. Not sure how during the check out process they can even do this but it was done. Luckily i was able to call uhaul and they saw that I declined coverage and processed the refund but i would never rent from this sketchy location ever again and if Uhaul wants to keep a dealer from tarnishing their name.. this is one location they should shut down.
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June 2023 by Evangelist Smith
We always get what we need and they was so accommodating even at the last minute
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February 2023 by Miranda Gruenewald
Went to pick up scheduled uhaul. No one was there. Not only was it a waste of our time but it screwed up our entire home renovation plans as there’s no uhual big enough available anywhere the rest of the day. Put us back lots of time and money. On top of that the worker called us later on saying “where are you I am here now” and didn’t care at all.Should have read the other reviews prior.
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February 2023 by Dexter Dixon
If your looking for a rental use a different location. There is no Uhaul representative here and I had to call Uhaul 3 times just for them to change my reservation to a different location making my reservation over 2 hours late.
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February 2023 by Jessica Gould
Terrible, terrible, terrible service. I reserved a 20 foot truck online 3 weeks in advance for my move; when I arrived to pick up the man informed “sorry we don’t have it” I told him I was moving and that no one called me and I asked what he could do. He told me nothing and offered me the 10 food truck at no discount. Will never return.
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February 2022 by Barbara Sandlin
Rude and unknowledgeable staff dirty and unkept
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February 2022 by Adrienne Bess
The associate at the store did not know what he was doing he could only give me a number to someone else that was very helpful. My 2pm pickup was over an hour later
