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March 2024 by Nathan S.
10 March 2024 The purpose of this letter is to outline the fantastic service provided by the employees of this business. I refer to the Advance Auto Parts store on 600 Barnes Blvd. On the evening of 8 March 2024, I discovered that one of my tires had been punctured. The manager and his assistant, Kevon (unsure of spelling) assisted me in examining the problem, suggested a tow service, and a tire service. They allowed me to park my car in the handicap space overnight (I have a handicap tag), this way I would not damage the wheel by driving on a flat tire. Later, Kevon informed me he was off the clock and gave me a lift so that I would not be stranded overnight. This was not a service provided by Advance Auto Parts and was purely the judgment call of the employee. This generosity should be rewarded. The next morning I had the car towed to Discount Tire and had the tire replaced. I greatly appreciate the assistance these employees provided on this night. Sincerely, Nathan Shaw
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January 2024 by Rachel
Everyone there is always so helpful when I go. Today, 1/22/24 - Kevin & Tim were extremely helpful with my purchase! Thanks guys!
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January 2024 by Jim DeLoatche
I went in and asked for the wrong product and the rep asked me a few questions and realized what I did & helped me & politely explain the correct supplies
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December 2023 by Bentley bulldog
Just like every other autozone you have been to. Seen 1 you've seen them all.
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October 2023 by Jaylon Schepp
Nick and his manager really saved my life. Changed my battery for me. I’m just a girl who knows nothing about cars and they helped me tremendously!!!!
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August 2023 by Naomi parquette
In a world where good customer service is almost non existent, we had a great experience with Tim. He was helpful, knowledgeable, and very patient.
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July 2023 by Amanda H
I would just like to say thank you to I think his name was Bill (his wife’s name is Amanda, we have the same name). He saw my confusion as soon as I walked into the store. Helped me immediately, quick, very friendly. Just put my nerves right at ease. I will be coming back for all my car needs to this location. Exceptional customer service. Thank you so much.
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July 2023 by Mike V
Terrible experience with some kid named Cody. He sounds absolutely clueless. Terrible customer service. This is why you don't hire high-school kids. Will never shop there again.
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June 2023 by Amy C.
Big fan of Tim! Went out of his way on customer service. Honest bunch of workers and helpful to boot. Highly recommend!
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June 2023 by Mark
You gotta love an auto parts store that not only will sell you a battery but we'll help you install it. Those republican candidates not only slow to criticize each other but also go to criticize former private job
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May 2023 by Cathy Hall
I went to the one on Barnes Blvd. Kevin helped me with review mirror & rear windshield wiper. I asked Kevin to install the Rear view mirror, he wouldn't because he said liability. I don't agree with that..
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April 2023 by Natures Best Videos
If you need a group of helpful people that will go above and beyond to help those who are less mechanically inclined then you need to go here. I only wish I could give them a higher score. I used to Be an AutoZone guy but not now, Advance for me forever.
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April 2023 by Honey
Employees were very friendly and helped to replace our battery in our key fob. Will definitely be back
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April 2023 by Lisa Asselin
Always service conscious and friendly. They have what we're looking for most of time or will order it.
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February 2023 by Susie B
I had to get wiper blades. They were a little bit pricey.
