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February 2024 by andreas breitenberger
really nice furniture for good prices - and especially randy helped us a lot - thanks for having us!
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December 2023 by Paulette Walker
Randy was very helpful, great customer service! Will definitely recommend to friends and family.
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August 2023 by Lynn McCann
From the minute we walked into Badcock; we were greeted and had the best customer service. Bob Waters was out greeter and was wonderful. We then had the pleasure of speaking with Dillion McMillan and again was wonderful! We had to change our delivery date and customer service was so easy to work with. But to save the best for last, was our 2 handsome delivery guys. (I can't locate where I wrote their names down) these 2 were a great team!!!!! The entire experience was flawless. And we love our new bedroom set. Thank you! Lynn from Cocoa Beach FL
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April 2023 by Tareka Richardson
Great experience. Randy was very professional. Thank you.
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April 2023 by slow jams Guy-White
I was helped by Randy very pleasant young man. I got my delivery 2 days later my table got here at the beginning of my 4 hr window. I was very happy with my purchase.
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April 2023 by Lena Daniels
Randy was very professional very helpful I did not purchase but he went all out his way On assistant Me. I have Purchase several items From this store in the past always pleased.
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December 2022 by Barbie Franks
Catt was very pleasant and professional. Will definitely recommend Babcock Home Furniture store to everyone.
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November 2022 by Katherine Redmon
Totally an awesome experienced Carlos help me help choose the proper recliner I required and got me an earlier delivery which is greatly appreciated
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September 2022 by Donna Marshall
RUN don’t walk AWAY from Badcock Furniture in Rockledge / Cocoa on US 1. Bought a mattress from there. They have a policy that if you purchase a mattress and it does not work out or you don’t want it you can exchange it for another up to 45 days. Well, what they don’t tell you is that if you decide to take one that is cheaper that they are going to steal from you and keep the difference. We are out approx. $450.00. It gets better. The original mattress that arrived was either USED or damaged. The mattress had a huge dip that is formed when someone lays on it. Of course, they claim they would not sell you a USED mattress but if it wasn’t then it was faulty from the factory from the beginning. What made matters worse was the inconsiderate, uncaring attitude of their store manager Robert. First of all, this went on for almost a week. Every day we would call to speak with him and were always told he will call you back by the end of the business day. Finally had to threaten with ugly emails, reviews etc and he was out of the office but WOW suddenly stepped back in and could take my call. It didn’t matter. He did us a “solid” yes, his words, by taking it back. Hmmmm ok that’s your policy? He did not care, he would not listen, said there was no way that mattress was USED or damaged etc, etc. We even invited them to come to the house and lay on it for themselves. Someone from the warehouse was suppose to do just that but WOW they ended up in the ER that day! So if you are looking to buy a mattress or anything else……RUN don’t walk away from Badcock Furniture.
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August 2022 by Ron M.
RUN don't walk AWAY from Badcock Furniture in Rockledge / Cocoa on US 1. Bought a mattress from there. They have a policy that if you purchase a mattress and it does not work out or you don't want it you can exchange it for another up to 45 days. Well what they don't tell you is that if you decide to take one that is cheaper that they are going to steal from you and keep the difference. We are out approx. $450.00. It gets better. The original mattress that arrived was either USED or damaged. The mattress had a huge dip that is formed when someone lays on it. Of course they claim they would not sell you a USED mattress but if it wasn't then it was faulty from the factory from the beginning. What made matters worse was the inconsiderate, uncaring attitude of their store manager Robert. First of all this went on for almost a week. Every day we would call to speak with him and were always told he will call you back by the end of the business day. Finally had to threaten with ugly emails, reviews etc and he was out of the office but WOW suddenly stepped back in and could take my call. It didn't matter. He did us a "solid" yes his words, by taking it back. Hmmmm ok that's your policy? He did not care, he would not listen, said there was no way that mattress was USED or damaged etc, etc. We even invited them to come to the house and lay on it for themselves. Someone from the warehouse was suppose to do just that but WOW they ended up in the ER that day! So if you are looking to buy a mattress or anything else......RUN don't walk away from Badcock Furniture.
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August 2022 by Jill Hoover
Michelle was very helpful and knowledgeable. She was very kind and not pushy at all.
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July 2022 by Jimmy Smith
No matter when you go there, on sales holidays or any other time the prices are always the same,and they don't negotiate their prices. Go there 4th of July check out the so called sales and return 2 weeks later and the prices will be the same. This has been my experience.
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July 2022 by Jason Ortman
We spent $2000.00 on a chair and couch after 3 months its lumped and wrinkled, looks like its 10 years old...complete garbage!!! I would recommend going somewhere else.
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July 2022 by Mike Miller
Carlos was a great rep. Very friendly and knowledgeable of his inventory to help me with my selection.
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May 2022 by Eric McBride
The delivery/installation team on Saturday, April 30th, 2022 was absolutely phenomenal and went well above and beyond our expectations!! Thank you!
