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March 2024 by Patricia Aliano
My husband and I bank here and we now have my sister banking here. The staff at this branch are friendly, hard-working, and professional. We are starting to all know each other by first name and we feel this is the way banking should be - Personable!
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November 2023 by Dan
Negative stars! The women that work there are absolutely awful, the assistant manager and other blonde joke of a women, specifically contribute to Regions being the worst bank. They have no clue what they’re talking about and when they were proven wrong they said, why don’t you take a brochure and look at it then they didn’t have any brochures, funny. BECAUSE THEY'RE LIARS. They would rather defend regions, then have morals and values. How embarrassing for them.it started with a simple question not one employee from regions can answer without saying the words “if you don’t swip the card at least ten times…” blah blah blahThey cannot manage to answer the question: how when a card is shut off for fraud and in active why is it being charged for inactivity with a monthly fee of eight dollars?Meanwhile, I did not receive an email a phone call or anything about the fraudulent charge or getting a new card. They keep trying to say it’s the checking account. However, they can only stay when you don’t swipe the card 10 times you get charged how can I swipe a card that’s in active for fraud? I know the answer it’s called a SCAM and that’s what regions is SCAM artist. They are awful bankers they steal money, and I highly do NOT recommend.What I would recommend is closing your account before you got your money STOLEN by these SCAMMERS.
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October 2023 by Sonia Urquiola
The two young ladies that I deal with at the Murrell branch are ver professional and make my visit there enjoyable. The branch is very far from our business and I always tax their time since I try to minimize my trips. Thank them on our behalf.
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September 2023 by Maria Houser
I want to Thank all the Staff at this Bank for always helping me and y Father for help , The Staff id always willing to go above and beyond We greatly appreciate everything you all do.. Sharon is awesome. The Drive- thru staff are amazing. And Matt and the Front End Staff are Amazing Employees ...Thank You Kindly...Marie Houser
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July 2023 by Dayle Schrock
Nathan Hove from Rockledge Bank made the process very easy and is good to work with. Thanks for bringing Nathan on board.
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May 2023 by Carley Starr
Joined Regions several years ago shortly after moving back to Florida. Received a Bonus offer in the mail that seemed too good to be true and opened an account. The branch employee was a delight and the Bonus came through as promised. Never had a bad experience and always feel special when I deal with Regions,
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September 2022 by Shannon
ATM was broken but staff was nice and it was fixed that day.
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August 2021 by egnubjr
Oh My Goodness! I love this bank!?Sharron Miller is the BEST Manager!!She’s a hard working lady who will get the job done for you! ❤️Angela Koelling is a Mortgage Loan Officer there. She will work hard for you as well with a big beautiful smile!!❤️❤️Regions has been our bank for 24 years. They are the best. They will go all the way to help you. They are like family to us.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Joan and Eric Bunge
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March 2021 by Bj D.
First to say, I have banked with Regions Bank since 2001. My local bank was bought out and became a Regions. In the last several years their customer service has become non-existent. Since Covid that now is their excuse, employees working from home, limited hours, etc etc. My debit card expired because they did Not send one out. I had to drive 30 minutes to a branch, had to have an appointment. No other customer in the bank, when I arrived. Three (3) employees, teller, customer service and one other in office. Call the 800 number for service, wait 10 minutes or more because of "heavier" than normal call volumes. Makes me laugh. the real problem, NOT enough employees to replace no local service. I am now searching for a local bank or cc.
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August 2020 by Trina Danide
Seriously?? I can't withdraw my money?? Not being given a reason?? Unacceptable.
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December 2019 by Tori S.
UPDATE: I spent 58 minutes on the phone with Regions today. I was transferred to 3 different people. I had to explain my situation 3 separate times, and I had to provide my life story 3 times for them to verify my identity. At the end of an hour, the last rep I spoke to informed me there was nothing they could do and I must go sit at the branch for 2 hours waiting for them to do nothing there either. So, two phone calls, two visits to the branch...nothing has been corrected. Years ago this bank used to be good. My grandmother banked here, so I started banking here. They're nothing but thieves, they will take all your money out of your bank account. Calling them? Forget about it, you'll be on the phone for an hour before talking to someone. Going in? You'll sit there for an hour waiting for someone to help you. They're lack of employees speaks volumes about how poor their ethics are.
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July 2019 by Bad Bunny
10 out of 10 bank walked in to see if I could get a business account set up got a warm welcome all questions answered super helpful in anything I was confused about definitely overachievers love this bank recommend to anybody
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April 2019 by Donnie Baker
Mary king is a fraud this bank was the worst experience I've ever had i cant wait till they close this branch.
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March 2019 by Jeffery Jacobs
The best bank I have used in the area! The hours are great, even open on Saturday. I make night deposits and they email my receipt quickly the next morning. When I go to the bank all the tellers address me by name. I moved my business here because one of the credit unions in the area refused to cash a check that someone had written me. They also notarized all the paperwork for me to sell a house that was out of state, for FREE!
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March 2019 by liveordie432 .
10 out of 10 bank walked in to see if I could get a business account set up got a warm welcome all questions answered super helpful in anything I was confused about definitely overachievers love this bank recommend to anybody