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March 2024 by Sunil Patankar
The folks at this post office are very helpful.
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November 2023 by Sham Sao
I've have great experiences at this post office. Last time I was there the lines were about 5 people deep, not too terrible, but the team there was working quickly to get the wait down and being efficient in helping people. And they were also apologizing for the wait, which really wasn't too bad. I've been helped by Terrance there a number of times and he's totally outstanding. The woman who helped me last time was also great, can't recall her name.
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October 2023 by LaAsia Bennett
I recently moved 3 months ago and i have not been receiving but one piece of forwarded mail, even after filling out the change of address form. I had to talk with the manager (asian male) for assistance. After informing him, he asked if i came in to verify my change of address (which i was not aware of) and I said no. He instantly stated since it’s been so long, i had to redo the form. I had to repeatedly ask him if he could verify if my form was in the system because it was a long process, but he clearly did not want to. After pushing, he was able to verify that my form was completed and my change of address was confirmed, but could not explain why it was not getting my mail. I understand it’s not his fault, but he showed little compassion and it was clear that he did not want to help me with my issue. He’s reasoning was because I got one piece of mail, it is not a concern. I received a lot of mail for myself and my family at my old address, and we are not getting it at all. Despite this, nothing that I said to him he seemed to care for or change his mind. Very unprofessional and he is not a good customer service individual.
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September 2023 by Chris A
The delivery drivers are pathetic and can't follow simple rules. Don't mark a package delivered and then take it back to the post office. The "manager" at the store was the rudest ever, was in plain clothes and had no name tag or any way to even tell her worked there. Pathetic and Rude!!!
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July 2023 by ASMR Jewel
The old woman with bleached blonde hair is rude and uninformed. She raised her voice at 2 customers in front of me and didn’t even know what she was talking about. I had to correct her about the policy.
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April 2023 by Jackie McLeaney
I have only had great service here!
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December 2022 by Sally E.
If I could leave ZERO stars I would! Had a package shipped from TN overnight delivery ($53.80) was supposed to deliver in Rockledge by 12/28/22 by 6 pm....Today is 12/29 and no package, finally at 11:58pm I get a text it was delivered on my porch, get home, NO PACKAGE So I get in the car, drive to post office on Murrell, Supervisor tells me "well our GEO tracking shows it was delivered to your front door" I informed him the package was not there! He calls postal worker who delivered it, sane thing, he said he delived it to your front porch, AGAIN I said it was NOT there...he treated me like I was a liar, and his "geo tracking" was correct, of course I get pissed and had a few choice words and left...my whole life was in that box, I forgot my purse in TN over Christmas and my sister shipped it back to me....fast forward, I get home, the box is NOW on my chair, my husband was in the front yard and the mailman came back and retrievd the package OFF MY NEIGHBORS PORCH.....then proceeded to tell my husband he realized he left it at the WRONG HOUSE....so much for their "Geo-Tracking"
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December 2022 by bella
Terrance I think his name was helped me with my almost returned package if it wasn’t for him I would not have my package. he was absolutely amazing so helpful so sweet ❤️ definitely give that man a raise, Or buy him a dinner lol!
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December 2022 by goffyizzydaprincess
Terrance I think his name was helped me with my almost returned package if it wasn’t for him I would not have my package. he was absolutely amazing so helpful so sweet ❤️ definitely give that man a raise, Or buy him a dinner lol!
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December 2022 by Penelope N.
Great people behind the counter. Very helpful. Worth driving the extra miles! Special shout out to Terrance!
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December 2022 by Nerdylittlesharkizzy!!
Terrance I think his name was helped me with my almost returned package if it wasn’t for him I would not have my package. he was absolutely amazing so helpful so sweet ❤️ definitely give that man a raise, Or buy him a dinner lol!
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August 2022 by Betsy Reyes
Worst customer service I’ve ever experienced in a post office! Absolutely no intention in helping you whatsoever!
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August 2022 by Michelle Trotto
First of all, the beautiful lady at the front desk was so nice to me. I had an issue where she needed a supervisors advice. Perfect customer service. My apartment was broken into, they even took my mail key All they wanted to do was help me. I can't thank them enough.
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July 2022 by Neptunez Gal
I prefer this post office. Easy to get to. Very patient employees, always smiling and knowledgeable about the products. Even patient when I counted some pennies. Thank you ?
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July 2022 by Thomas Resler
I live on Hayden Road and on July 19 and now on July 20 we have not received a mail delivery. They're saying, we deliver whether rain, snow... I guess sunny days stops them from delivering mail. Hmmm!
