September 2021 by Kristin S.
If I could give negative stars I would. So I take a check...my paycheck...you know the ones that they used to give on the paper...after my boss makes a mistake 1 single time in 3 years and I deposit it. This terrible review is more so for BofA as a whole and not this location but the teller DID NOT tell me "This check could be held for 13 days without any good reason besides just general security that someone out there (who I guess enjoys stealing debit cards, IDs and going thru the monumental amount of trouble it takes to get a fake watermarked paycheck with your name printed on it and taking a chance that they could cash it out the next day) may TRY to defraud them or me". She told me it would be available the next day. The next day, I got an email that my money would not be available for use until 13 days later. Called the 800 number, they told me no one could help me. Keep in mind...this is a mortgage payment amount we're talking about here. So now, if I didn't have anyone to lean on or a great group to work for, myself and my family would be without power and 15 days behind on mortgage/rent. That's enough to change your life for the worst. My BofA trust ENDS here. I will play 1000 towards the LOTTO next time...the odds are faster money are much higher.
