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February 2024 by ALEJANDRO CADENA
Terrible customer service… They charged me top dollar to inflate some balloons. The lady clearly over inflated 2 and they popped, she said she can only refund me for the air because the balloons were “defective”….really? I tried talking to the manager but she had a terrible attitude. Not the first time Ive had a bad experience at this party city, but it seems like they don’t read reviews nor listen to their unhappy customers….
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January 2024 by Sandra Meyer
No returns allow without receipt. Incredible... having the card and the product and perfect condition tags etc.... bad customer service
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January 2024 by Elizabeth Meson
Everything you need to have a celebration is in this place.
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December 2023 by Melissa Bachmann
Terrible customer service. Asked for something specific and they didnt know what i was talking about. Showed them an example... they said that they didnt have any. Didnt move, look, or ask anyone. Very disappointing. They should care about helping the customer instead of being worried about socializing with co workers and their phones.
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November 2023 by Ericka Davis
This particular Party City is the worst. I have always enjoyed buying from Party City. My experience started off amazing. One of the associates was like Barbie is a hot item & advised me to purchase my balloons early & stapled the bag. She told me when you're ready come back & we will blow them up for you. That was awesome until it wasn't. I went back one evening prior to my event and had the balloons blown up. I dropped them off to the job location where the event would take place. I came in 7 a.m and most of the balloons were on the floor. Party City opened at 10. I called and the young lady was like I am so sorry but unfortunately we can't help you. I said I paid extra to have these balloons last longer. She stated they only are guaranteed for 6 hours. I was like I have 2 balloons at my house right now from 7 years ago from my grandson baby shower. My grandson is 7 & the balloons are still inflated. She claims she got off and spoke with a manager & the manager said no they would not help me. So, thanks Party City for ruining my event. SMH. Less than 24 hours & they would not accommodate my situation.
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November 2023 by John D
Store was very clean and organized. Associates were quick and friendly to help. Store manager was there and welcomed us and asked if we were satisfied with the appearance and the service.
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November 2023 by Service is Life / Work is Love Made Visible
An okay store to look for party items. We came for Halloween costumes but they don’t let you to try them on, no fitting rooms.
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October 2023 by Banu Bose Natani
You will get all you want/need for party arrangements - you name it. So it is October and all Halloween stuff is all there up, the costumes, decorations and cutlery items, including the scary creepy statues or crawly stuff all set on the entrance with moving or robotic actions. Really a treat to watch all of them and also every year they come up very new statues or figurehead.
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October 2023 by Cara McDaniel
Thievery is happening here…Their factory printed prices are NOT what is ringing up at the register.Be very careful of their price swaps on you.One item, it was marked 6.99 and rang up 7.00 even though it was just 1 cent higher it is still theft from customers.
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October 2023 by Ramoli Molina
Nice place, You can find everything for your events.
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September 2023 by Alice Arrieta
They sell good stuff but in the outside dull inside a little messy.
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September 2023 by Emily
Another year and another dissaponiting experience with my kid's bday baloons, honestly I am not sure I went back again. Baloons were not done, the were on the floor during my kid's bday party. At pick up they were not ready, the person blew them up and handed them over and I had to rush to arrange my own baloons and set up the weights. OH, BALLONS WERE MISSING and colors were wrong, so dissapointing! Waste of my money
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July 2023 by LASHAWN TURNER
Clean, neat and always stocked. Staff is friendly.
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June 2023 by Edna Pantano
Overpriced. Only large store that won’t take returns without a receipt. Not the best customer service. I’m sure they don’t pay well. The employees do their best with what they’re given.
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May 2023 by Rick Cook
If you are having a party it's the place to start at