Publix Employees Federal Credit Union (PEFCU), based in Lakeland, Florida, is a member-owned co-operative founded in 1957 to serve Publix Super Markets associates and their families. With over $1 billion in assets, it is ranked among the top five percent of credit unions nationwide and holds a five-star rating from Bauer Financial, along with an “A+” in financial health. The credit union is dedicated to improving the financial lives of its members and continues to grow throughout the southeastern U.S. Members praise the friendly, personable staff, describing them as knowledgeable and eager to help. Several reviews highlight staff members like Iris Rivera and Danny, who are recognized for their professionalism, kindness, and helpfulness. Customers appreciate the excellent customer service, noting that staff make complex processes easy and comfortable, even accommodating personal needs such as bringing a baby. Overall, PEFCU is seen as a trustworthy, caring financial institution committed to its members’ well-being.
Marlen was AMAZING! I was able to not only open an account but also refinance my car! PEFCU has a customer for life i was very satisfied with my experience!!
August 2025
It's a very pleasant atmospheric place. The associate had a very good personality and was very knowledgeable about anything we were asking. His name is Henry Duncan.
August 2024
I’ve dealt with everyone at PEFCU for years, some downtown on Southern Boulevard before they moved out west. Great, personable staff! Love them all! Customer service at its finest!
