About Quest Diagnostics Royal Palm - Employer Drug Testing Not Offered
Quest Diagnostics Royal Palm offers a welcoming environment for patients seeking lab testing services. This location provides various tests, including blood and urine tests, COVID-19 antibody testing by appointment, and specialized services like pediatric testing and glucose tolerance tests. The office is conveniently located between Publix and UPS, just south of Lowe's. Patients have reported positive experiences, highlighting friendly and skilled phlebotomists such as Lawanda, Felicia, and Cathy. Many reviews praise their quick, gentle, and caring approach, making the often-dreaded blood draw feel more comfortable and even enjoyable. One reviewer expressed that the atmosphere felt almost like a spa due to the staff's kindness. However, some concerns have been raised about communication, particularly regarding billing processes. A patient mentioned a lack of information about charges being placed on file, which led to unnecessary stress. Despite this issue, the overall sentiment indicates that the staff's professionalism and care significantly contribute to a positive experience at this Quest Diagnostics location. For those needing lab tests, this facility is highly recommended for its friendly service and efficient processes.
I arrived 10 min late for my pregnancy glucose tolerance test and the lab tech called me right away. The place was clean, quiet and Lawanda was so incredibly kind, very skilled. I would highly recommend her.
November 2025
Went to this location near Erica street and they were very rude and disorganized they were calling the patients names ,by first names and that was very confusing because you don’t know if it’s you are someone else and when you ask they don’t wanna answer like your wrong to ask them.
November 2025
Checked in and didn't even wait 3 minutes to get called. My samples were taken by Mrs Felicia. Hands down the best. She made me feel relaxed and was extremely gentle. Was in and out in 7 minutes total.
