About Quest Diagnostics Royal Palm - Employer Drug Testing Not Offered
Quest Diagnostics Royal Palm offers a welcoming environment for patients seeking lab testing services. This location provides various tests, including blood and urine tests, COVID-19 antibody testing by appointment, and specialized services like pediatric testing and glucose tolerance tests. The office is conveniently located between Publix and UPS, just south of Lowe's.
Patients have reported positive experiences, highlighting friendly and skilled phlebotomists such as Lawanda, Felicia, and Cathy. Many reviews praise their quick, gentle, and caring approach, making the often-dreaded blood draw feel more comfortable and even enjoyable. One reviewer expressed that the atmosphere felt almost like a spa due to the staff's kindness.
However, some concerns have been raised about communication, particularly regarding billing processes. A patient mentioned a lack of information about charges being placed on file, which led to unnecessary stress. Despite this issue, the overall sentiment indicates that the staff's professionalism and care significantly contribute to a positive experience at this Quest Diagnostics location. For those needing lab tests, this facility is highly recommended for its friendly service and efficient processes.
Ron the gentleman at the front reception are, it’s kind an has excellent customer service skills.
July 2026
Good customer service from Mrs Rush in station #2 at royal palm . She was very kind and very helpful. I think, quest diagnostic needs more employees like. her. Thanks again Mrs Rush, may God bless you every day.
June 2026
My grandmother is very satisfied with the customer service from Rush 100% recommend!!
