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November 2023 by Deon Williams
I can only comment on sales first let’s be clear every advertised car price have additional fees I’m 100% aware. However after we got to the out the door price and I was advised to add insurance on the soon to be purchase they tried to Jack the price up an extra 2,000 their reason was multiple lies because the reason kept changing. When I ask for manager fist he was picking up a car 20 min later he was on a boat be careful with this establishment.
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November 2023 by Adriana
I had an amazing experience with Chris Moussa and Josh Elias were amazing. Buying a car is always a stressful experience and they made it so easy. They worked with me and gave me multiple options. I’d recommend working with them a 100%. If I could give more than five stars I would.
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November 2023 by angel Oramas
Unfortunately is only 5 stars review, this place deserves 100 stars , what a amazing experience and costumer services. I have been leasing cars for years and this is the first time I felt like this. Since the moment Bingy opened the door for us I knew it. My sales person was Bingy , I’m so grateful I met him , he worked with us with great patience and achieving our goal , we are so happy . Then Phil was my sales manager, what a honorable person and great great costumer service , Mazda dealer couldn’t have better sales reps than both of them , thank you Mazda , thank you guys.,
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October 2023 by Ash A.
I couldn't have asked for better experience with leasing my CX 30 from Southern Palms Mazda. Please ask for Alexandra and Morgan to help you find the perfect car. They both went above and beyond for me and provided exceptional customer service. Alexandra and Morgan are very dedicated, hardworking and kind sales associates. I was able to interact with Jeff, the owner of this dealership, and he was simply the BEST! Please do yourself a favor and drive to this dealership ASAP!! Thank you Alexandra, Morgan and Jeff. You have a forever customer!
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October 2023 by Tiara Middleton
I had a great experience at Southern Palms Mazda. I took my car in for service. Alex in the service department was very helpful and nice. Then, I met with Chris because I am considering trading in my vehicle. He walked me through my options of purchasing a new and used Mazda. Chris was very upfront, honest and a pleasure to work with. I would definitely recommend working with him if you are looking to purchase!
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October 2023 by Keith Torres
Last 2 vehicles purchased here. The service department is efficient and communicative. Good people all around! Can’t beat the value for price with a Mazda.
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September 2023 by Zoey S.
Had a horrible experience at Southern Palms Mazda. I made an agreement and put a deposit down on a lease for a car they told me would be there the next day. Morgan, Phil, and Josh lied to me for a week promising me that the car was coming until I found out that it had already been sold to someone else. DO NOT trust a word they say!! After I got a car from another dealer, they even made me take my initial review down before they gave me my deposit back- HORRIBLE PEOPLE!! Ended up working with Sabrina at Gunther Mazda in Fort Lauderdale and had a great experience- go there instead!
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September 2023 by Justin Perrault
We went in late last night to purchase a vehicle we'd found on their website. Despite it being the end of their shifts, the staff was friendly and accommodating. We worked with Bingy and Dennis (and Kareem for financing), who were easy to talk to, worked with us on pricing, and treated us well. They made a somewhat stressful event of purchasing a car very easy. We did not get out of the dealership until after they closed (around 10:30 pm), and all three of the individuals that helped us stayed until we left and ensured we were comfortable and well fed and hydrated (ha!). Definitely recommend this dealership.
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September 2023 by L
Our experience was at Southern Palms Mazda was AMAZING. Sales person Mike was so kind and showed us so many great cars. We always have an amazing experience when we buy our cars here. I highly recommend and will be coming back.
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September 2023 by Blaze E.
This dealership is scummy and the service department is worse, I made an appointment - went to drop my car off, and then got told that they wouldn't have enough time to complete the repair so I'd have to reschedule. I get it, not having enough time is one thing... but then to reschedule and show up 3 days later in the morning I went all day without hearing from the advisor, then I called and got told that they don't have the part, it was supposed to come in but didn't. I waited all day to get told nothing except that they have to keep my car another day.
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August 2023 by Michelle Beattie
Great experience securing a new leased vehicle at Southern Palms Mazda. The sales person Juan could not have worked harder to put me in the vehicle of my choice. He was very attentive, and really listened to everything I was looking for. The sales manager Philip worked with me, and we negotiated quick and easy. No back and forth. There was a long wait to see the finance person, but I wasn’t expecting anything different. Seems to always be the case at car dealerships. Finance department was also quick and easy. Five stars from me!
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August 2023 by Fernanda De Leon
My overall experience was amazing! Mazda on 441 and Southern were very attentive. Car salespeople were outside waiting to greet future clients! Antuan was the BEST salesman along with Jesus and their newest member addition! They took the time to get all information needed to find the perfect car for me! I had went to 3 other dealerships before heading to Mazda and I instantly knew I would get lucky! Service was great overall and all workers are friendly. They definitely look for your best interest!
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August 2023 by Steve Spence
Morgan was our sales rep...super friendly and no pressure sales. I have come to not like the car buying experience, but this time it was different. We got a great price, backed with a lifetime warranty on powertrain. I opted for the additional 6 year service plan and the bumper to bumper warranty for a little more. This gave me confidence that I was buying a good vehicle, backed with a professional team. This was actually an enjoyable time for buying a car and if you are in need, I highly recommend Morgan and Southern Palms Mazda.
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August 2023 by Nadine Austin
Morgan was so nice and took the time to explain everything to me throughout the car buying process. This was my first time going to a dealership as a 21 y/o and he answered any and all questions I had clearly. 10/10 recommend to anyone buying with Mazda.
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August 2023 by Andrea Mignone Boatwright
They thoroughly by checking the whole car. It was nice that the tech that was working on the car sent me a video of the things that needed to be done on the car. Everyone was friendly and courteous. Steve Roberts was friendly and was friendly and got back to me fast overall he is a good service advisor and anytime I have go back I will be sure to call him on the future. Thank you to all for the good service.
